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Citizens

Wealth QA Analyst - Charlotte, NC

4250 Congress St., Suite 300, Charlotte, NC 28209

Full-time

First seen by offpeak October 14, 2026

See your drive time Apply on Citizens's site

Work Authorization: This role is not eligible for new employer‑sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

 

As the Wealth QA Analyst, you are responsible for reviewing and analyzing transaction processing, shareholder services activities, and general operational processes to maintain, and /or enhance quality and effectiveness. Additionally, you will build knowledge of the company, processes and customers, while solving a range of straightforward problems related to QA.

Primary responsibilities include

The incumbent is responsible for quality assurance planning, which includes the development and implementation of quality assurance strategies, methodologies, and test plans for wealth management processes and systems.

The incumbent is responsible for test execution and analysis, test documentation and reporting, and process improvement and risk mitigation.

The incumbent responsible for regulatory compliance, which includes staying updated on regulatory changes that impact wealth management operations and systems.

Minimum Requirements:

 

Preferred Requirements:

 

Hours & Work Schedule

M-F: 8:00 AM ET - 4:30 PM ET; Occasional OT Optional

100% in office until fully trained then 4 days in the office with 1-day potential work from home

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