Social Worker

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the "Jobs Hub"

Job Description

The Social Worker position requires understanding of common ethical and legal issues in social work practice in health care settings including: biopsychosocial–spiritual assessment; use of the strengths perspective; client and family engagement in all aspects of social work intervention; case management/care management/care coordination/health care navigation; discharge and transition planning; client concordance with and adherence to the plan of care; Advance Care Planning, Palliative Care, including pain and symptom management, Hospice and end-of-life care; identification of child abuse, trauma, neglect, and exploitation; crisis intervention, facilitation of benefits and resource acquisition to assist clients and families, including an understanding of related policies, eligibility requirements, and financial and legal issues; advocacy with other members of the interdisciplinary team and within the health care institution to promote clients’ and families’ decision making and quality of life; client, family, interdisciplinary, and community education; family systems issues, including the impact of health care concerns, illness, and disease on family relationships; life cycles, and caregiving roles and support needs.

Key Responsibilities:

• Accountability for the achievement of optimal outcomes within the standards of practice. This is accomplished by recognizing and demonstrating shared accountability, both at the individual and the team levels. Follows through on commitments. Contributes to decision-making and decision support as a member of the interdisciplinary team by ensuring timely sequencing of care and services throughout patient encounters. Documents assessments, interventions, plans and evaluations in accordance with regulatory agency requirements and SHC policy.

• Resource Management assures prudent utilization of all resources (fiscal, human, environmental, equipment and services) by evaluation of the resources available to the patient and balancing cost and quality to ensure the optimal clinical and financial outcomes. Ensures coordination of care with other Shriners Hospitals for Children locations to best meet the patient’s needs as well as financial and clinical resources of SHC. Evaluates cost of care with the benefits of patient safety, clinical quality, risk and patient satisfaction to provide recommendations and decisions that ensure optimal outcomes. Educates patient, family, caregivers, and health care team on the economic impact of their care options. Identifies and addresses avoidable delay practice patterns that may require modification to support cost-effective care. Identifies and implements strategies for avoiding and/or managing unnecessary costs that impact the hospital. Secures the appropriate payer authorization to advance the plan of care.

• Coordinates the plan of care plan to achieve desired outcomes and integrates the work of the health care team by coordinating resources and services necessary to accomplish agreed-upon goals. Ensures the development of a safe and effective plan of care through early identification and assessment of the patient’s needs and the resources available. Monitors progress toward the goals of the plan and ensures revisions in response to changes in patient needs and condition. Proactively identifies, communicates, and resolves barriers that impede the progression of care. Evaluates the patient’s and caregivers’ level of understanding and comfort with the progress towards goals and incorporates findings into the plan of care.

• Advocates by supporting or recommending services for the protection of the patient’s health, safety and rights. Identifies the legal decision maker. Promotes patient’s self-determination in all decisions and assists the health care team’s understanding of and respect for the patient’s or surrogate’s choice. Adheres to applicable local, state and federal laws as well as SHC Policies related to confidentiality and privacy and acts in a manner that is in the best interest of the patients. Demonstrates the ability to balance resources with patient preferences. Ensure that suspected cases of abuse, neglect or exploitation have been referred to the appropriate individual and/or agencies. Provides patient, family, caregivers available tools and resources to make informed choices.

• Collaborates by working with patients, families, caregivers, and the health care team locally and within the SHC system to jointly communicate, problem solve, and share accountability for optimal outcomes. Respects and values the contributions of all disciplines. Communicates and collaborates with patients, families, caregivers, and the health care team to build and maintain ethical relationships that foster trust and confidence. Demonstrates cultural competency.

• Demonstrates professionalism by emulating the standards of practice of care management guided by the Shriners Hospitals for Children professional practice model FOCUSED. This includes maintaining current knowledge of health care economics, trends, and reimbursement methodologies. Applies this knowledge to daily practice. Demonstrates interpersonal and professional skills, including but not limited to professional appearance, tact, planning, punctuality, dependability and the ability to work effectively with a wide range of individuals in a diverse community. Emulating the standards of practice for both care management and their professional discipline by utilizing data to drive performance improvement and advance the application of research and evidence-based practices. Stays current in new laws, regulations, changes in accreditation standards, payment methodologies, practice innovations and health information technology.

• Arranges services among community agencies, physicians, patients, family, caregivers, and others involved in the plan of care. Ensures timely sequencing of interventions for optimal results and smooth transition along the continuum. Identifies barriers to achieving recommended goals identified in the plan of care.

Required Qualifications:

• Bachelor Social Work
• SW license in state of practice

Preferred Qualifications:

• Master's Social Work
• 3 Years Social Work
• Experience conducting and documenting psychosocial assessments and interventions to meet physical, functional, social, emotional, educational needs of the patient/caregivers, required.
• Experience in a Healthcare setting with community and national resource navigation and coordination, payment methodologies, mitigating psychosocial barriers to patient/family adherence, in a Pediatric setting is preferred.
• Case Management Certification (CMC, ACM, or ANCC)
• Bilingual in English and one additional language (as indicated by SHC patient demographics)