Starbucks Dept Manager-Herndon

Why choose us? 

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Starbucks Department Manager, where customer experience, product quality, and operational consistency come together. 

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational performance. As a Starbucks Department Manager, you will oversee daily department operations, support sales and financial goals, and ensure consistent execution of service, food safety, and Starbucks standards. This role offers a fast‑paced, customer‑focused environment where your work directly supports customer satisfaction and business performance. 

Bring your flavor  

Building the future of food and well‑being starts with a welcoming and consistent café experience. Bring your interest in customer service, product quality, and team collaboration to a role where you help maintain standards, support your associates, and create a positive environment for both customers and employees. 

Main responsibilities: 

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency 

• Support hiring, training, coaching, and development of Starbucks associates 

• Maintain a customer‑first environment and respond to service needs and concerns appropriately 

• Coordinate daily activities and responsibilities to support smooth workflow and service levels 

• Maintain calm, consistent operations during high‑volume periods 

• Execute company and Starbucks programs, policies, and procedures 

• Ensure compliance with food safety, sanitation, and product handling standards 

• Manage ordering, inventory levels, product rotation, and storage 

• Support department sales, budgeting, and expense management 

• Maintain accurate communication with vendors, store management teams, and community partners 

• Complete required reporting and administrative responsibilities 

We are looking for candidates who possess the following: 

Soft skills: 

• Strong customer‑service focus with a professional team presence 

• Effective communication, coaching, and collaboration skills 

• Strong organization, time management, and planning abilities 

• Ability to remain steady in fast‑paced, high‑volume environments 

Skill areas: 

• Café or food service operations and customer experience 

• Inventory management, ordering, and product rotation 

• Scheduling, task coordination, and team support 

• Food safety, sanitation, and compliance practices 

Knowledge: 

• Starbucks products, preparation standards, and service expectations 

• Food safety requirements and sanitation procedures 

• Store systems, ordering tools, and basic computer applications 

Abilities: 

• Ability to review department performance, inventory, and operational trends 

• Ability to train, coach, and support associate development 

• Ability to organize and coordinate daily work activities 

• Ability to lift up to 55 lbs. and work extended periods in a retail environment 

• Travel requirements: None 

• Other requirements: Flexible availability including opening, closing, weekends, and holidays; reliable attendance; compliance with company policies, food safety standards, and the Code of Business Conduct 

We also provide a variety of benefits including: 

• Competitive wages paid weekly 

• Associate discounts 

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) 

• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits 

• Leaders invested in your training, career growth and development 

• An inclusive work environment with talented colleagues who reflect the communities we serve 

Our Values – Click below to view video:   ACI Values 

A copy of the full job description can be made available to you.