Director of Sales | Madeira Beach Courtyard

Courtyard by Marriott Madeira Beach is an award-winning, 96-room waterfront hotel proudly managed by Shaner Hotel Group. Recognized for exceptional guest service and operational excellence, our property has earned both Marriott and Shaner Hotel Group awards, reflecting our commitment to delivering outstanding hospitality and creating memorable guest experiences.

Located along the Intracoastal Waterway in the heart of Madeira Beach, our hotel serves a diverse mix of leisure travelers, corporate guests, sports teams, government travelers, and group business. Our amenities include The Bistro, flexible meeting space, a waterfront pool, fitness center, and modern guest accommodations, making us a premier destination on Florida's Gulf Coast.

We are seeking a dynamic Director of Sales who is passionate about driving revenue, building lasting client relationships, leading strategic sales initiatives, and collaborating with an engaged leadership team to continue the hotel's tradition of excellence and award-winning performance.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.

• Focus on achievement of hotel financial goals / budget targets.
• Ensures compliance with and completion of all daily operational procedures by the Sales department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
• Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
• Determine and implement what additional business or market segments the hotel should pursue.
• Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
• Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
• Ensures communication with General Manager, all other Department Managers, and staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains Sales Department’s annual budget.
• Other duties as assigned.

• Minimum 5 years progressive experience in sales, preferably in the hospitality industry.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Familiarity with the local economy and market conditions.    
• Working knowledge of hotel operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of organization. 
• Ability to prepare budgets and ensure cost controls.
• Familiarity with Sales and Marketing tools.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
• Knowledge of organizing set up requirements from information on B.E.O.'s.
• Knowledge of local activities and attractions appropriate for clientele.