Salon Educator | General Manager | Sales / Operations Manager

Overview

Manager / Educator – Drybar Cleveland at Legacy Village

Are you a licensed stylist who loves to lead, teach and grow a team? Drybar Shops® is looking for a Shop Manager / Educator to run day-to-day operations and be the go-to educator for our stylists. At Drybar®, our philosophy is simple: focus on one thing and be the best at it. For us, that's blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

This role is part manager, part educator and part culture-builder. You'll drive the shop's results while building real relationships with your team, coaching them on the floor and helping them grow into future leaders.

What You'll Do

Lead the shop

• Oversee daily operations, scheduling and staffing coverage to keep the shop running smoothly and on budget
• Monitor labor, sales and KPIs, and adjust schedules and strategies in real time
• Manage inventory and weekly ordering
• Keep the shop clean, visually appealing and up to Drybar marketing and display standards
• Ensure full compliance with State Board requirements and company policies

Drive sales and client experience

• Lead by example in selling memberships, retail products and add-ons
• Coach the team in real time on product, membership and add-on pitches
• Review client feedback and ratings, resolve concerns quickly and coach the team accordingly
• Create contests, challenges and recognition that motivate the team to hit goals

Educate and develop the team

• Train new stylists and help them move smoothly onto the floor
• Host monthly education sessions and advanced trainings based on what you see on the floor
• Train the team on new product launches
• Maintain service quality, timing and Drybar blowout standards, stepping in on the floor when needed
• Hold monthly 1:1s with stylists and receptionists to review goals and growth plans

Build the culture and the team

• Embody Drybar's Heart & Soul values and create a positive, supportive environment
• Recognize and celebrate wins through shoutouts, recognition cards and team events
• Lead recruiting through auditions, school demos, hiring events and local beauty school relationships
• Capture photo and video content with stylists for social media

What You Bring

• Active Ohio state cosmetology license (required)
• Management experience as a salon manager, sales manager, operations manager or similar
• Experience training, educating or mentoring stylists
• Strong blowout and hot tool skills, with a passion for teaching technique
• A "manager for the people" mindset: you balance empathy with accountability and can lead hard conversations with fairness
• Comfort with numbers, goals and KPIs, plus the ability to set expectations and delegate
• Excellent organization, problem-solving and communication skills
• Customer service at your core
• Availability for flexible days and hours, including nights, weekends and holidays
• Booker or other salon booking software experience a plus

Benefits

• Competitive pay and bonus structure
• Paid Time Off (PTO)
• Free and discounted services
• Ongoing education and leadership development

Apply today to see if Drybar Shops® is a great fit for you. We'd love to meet you and talk about a long and rewarding career!

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