Manager, Youth Hockey - Ford Ice Center

Ford Ice Center Job Description 

Job Title: Youth Hockey Manager                                                   

Department: Smashville Ice Rinks                                                                

Status: Exempt

Job Reports To: Sr. Director, Hockey, Smashville Ice Rinks

Major Responsibilities/Activities: 

• Assist in the planning, organizing, directing, and promoting of “in – house” youth hockey programs for all Smashville Ice Rinks.
• Work closely with other staff in the recruitment and training of coaches and volunteers.
• Assist in the evaluation of players for proper placement in various programs.
• Coordinate other full/part time staffing responsibilities associated with programs.
• Work with Senior Director to plan, organize and promote an in-house youth hockey league to drive season over season revenue for all ice centers.
• Manage all Youth Hockey Coordinators.
• Develop and maintain diversity Hockey programs (CORE)
• Oversee the NHL/NHLPA Little Preds Program including scheduling, creating registrations, rink agreements, participant’s weekly email communication, and marketing.
• Manage Alumni staffing for all Little Preds Sessions
• Provide on-ice and off-ice support as needed for department programming such as classes, games, clinics, tournaments and special events.
• Track and analyze participation and retention numbers through all G.O.A.L!, Little Preds and Little Preds: Continue To Play participants.
• Oversee all aspects of our internal Tournaments
• Preds Girls Classic
• Smashville Women’s Collegiate Showcase
• Elfin’ Awesome Ice Jam
• Process registrations, collect payments by due dates, organize teams and create schedules for all ice centers.
• Assist in organization and instruction of in-house hockey practices, games and camps and coordinate all aspects of the event, to include Little Preds: Continue To Play to drive transition into leagues for all ice centers.
• Resolve and respond to all customer questions, concerns and complaints in a timely manner.
• Evaluates programs and services and makes recommendations based on findings.
• Work with coordinators to recruit, hire, train and schedule part-time coaches for in-house youth league.
• Assist with program budgets and maximize participation for all ice centers.
• Manage on-ice programming for internal camps and clinics for all ice centers.
• Manage all aspects of orders for jerseys, sticks, equipment and other apparel for Little Preds programs and Hockey School while working with external vendors to secure advantageous terms.
• Create registrations, update marketing materials and daily activities for Hockey School
• Help in organizing and running of youth and adult hockey tournaments.
• Assist others within the Ford Ice Center organization to promote the facilities.
• Perform other duties as assigned by Senior Director, Hockey, Smashville Ice Rinks.

Minimum Requirements: 

• Four-year (4) degree in Sports Management, Recreation, Business Management or a related field from an accredited college or university preferred.
• Three years (3) of hockey coaching experience with at least two (2) of those years at the 8U/10U level and below.
• Equivalent combination of education and experience may be taken into consideration.
• Knowledge of the hockey community in the Middle Tennessee area preferred.
• Demonstrated ability to creatively plan, manage and evaluate quality youth focused programs.
• Ability to work with children and adults in a professional manner; upbeat and friendly personality with a passion to increase participation in the sport of hockey.
• Must possess excellent verbal, written, and communication skills.
• Proactive planner with a sense of urgency, creativity, and attention to detail; Ability to problem–solve in a fast-paced work environment; Strong customer service approach.
• Working knowledge of basic PC applications (Microsoft Word, Excel, Outlook, Power Point) and MaxGalaxy.
• Possess a valid driver’s license, possess a suitable driving history (without restrictions) and be insurable by FIC’s insurance carrier.
• As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

Essential Physical Functions:

• Must be able to ice skate proficiently and endure multiple hours on the ice.
• Frequent lifting, bending, walking, and handling and lifting heavy equipment up to 50 lbs. required.
• Working under extreme deadlines under pressure.
• Working extended hours, including nights and weekends.
• Working on an ice surface.
• Exposure to bright lights, extreme temperatures, and loud noise.
• Ability to stand in an upright position for continuous period of time.
• Excellent speaking and listening skills, requiring the perception of speech.

Equipment Used:

• Including, but not limited to office equipment, barcoding scanner system, industrial equipment, hockey equipment, ice resurfacing equipment.

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.