Administrative Coordinator - Pomona Housing

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Building on this mission, the Prototypes Housing, a program of HealthRIGHT 360, provides housing and case management services for women and women with children across Los Angeles County through three core programs that support clients along the housing continuum. Recovery Bridge Housing (RBH) offers short-term, recovery-focused interim housing for unhoused adults and perinatal women engaged in outpatient substance use treatment, emphasizing life skills development within a 90-day period to promote long-term stability. The Bridge Housing program serves individuals with behavioral health needs who are experiencing homelessness by providing interim housing and supportive services until they secure permanent placement. The Continuum of Care (COC), funded through LAHSA, delivers permanent housing solutions focused on sustained stability for individuals and families experiencing homelessness. Across all programs, Prototypes provides comprehensive case management, including assessments, individualized service planning, resource linkage, and ongoing support to help clients achieve lasting recovery and housing stability.

Aligned with HealthRIGHT 360’s mission to advance health equity and the Prototypes Housing continuum serving women and families across Los Angeles County, the Administrative Coordinator supports daily operations that ensure safe, stable housing by maintaining housing readiness, tracking client census and bed availability, coordinating unit turnover, and managing maintenance requests. This role also supports administrative functions by maintaining documentation systems, managing workflows and supply levels, and coordinating communication across multidisciplinary teams to support efficient service delivery and positive client housing outcomes in alignment with HealthRIGHT 360’s mission and values.

KEY RESPONSIBILITIES 

Housing Operations Support

• Maintain daily client census and track bed availability to support admissions and program flow.
• Ensure unit readiness by coordinating room turnover, cleanliness, and appropriate housing conditions.
• Submit and track maintenance requests; follow up to ensure timely completion of repairs. This may include traveling to off-site RBH locations in Pomona.
• Collaborate with supervisors and managers to optimize housing utilization and client placement.
• Maintain inventory of housing supplies including toiletries, linens, and bedding.

• Monitor supply levels and coordinate replenishment to ensure consistent availability for clients.
• Organize and manage storage areas to ensure accessibility and efficiency.
• Transport clients if necessary.

Office Support

• Maintain office organization, including filing systems and administrative processes.
• Support overall office efficiency by coordinating tasks and improving workflow systems.
• Assist with documentation and internal administrative tracking as needed.

Collaboration

• Serve as a liaison between administrative offices and program departments, including Outpatient and Residential teams.
• Facilitate clear and consistent communication to support daily operations and client care.
• Work closely with supervisors and management to address operational needs and priorities.

Compliance

• Maintain and uphold all applicable HIPAA and 42 CFR Part 2 regulations.
• Ensure confidentiality and secure handling of client and organizational information.
• Follow all organizational policies and procedures related to documentation and privacy.
• Attend and complete assigned trainings.

• Attend and participate in meetings and events.
• Read and respond to emails in a timely manner.

And perform other duties as assigned. 

QUALIFICATIONS

Credentials

• High school diploma or equivalent required. Higher education preferred.
• Valid First Aid and CPR certification or ability to obtain within the required timeline.
• Valid California Driver’s License and access to registered and insured transportation.

Experience

• Minimum of two years’ experience in an administrative or clerical role.
• Experience and demonstrated proficiency with Microsoft Office (Word, Excel, Outlook).

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting

5

Hrs

Standing

2

Hrs

Walking

1

Hr

Driving

Occasionally

In an average month, employee must travel out of town:

☐ Often (>2x)

☒ Sometimes (<2x)

☐ Never

In an 8-hr workday, employee must:

Not at all

Occasionally

(1/4-2½ hrs.)

Frequently

(2½-5½ hrs.)

Continuously

(5½-8 hrs.)

Bend/stoop

☐

☐

☒

☐

Climb

☒

☐

☐

☐

Reach above shoulder level

☐

☐

☒

☐

Kneel

☐

☐

☒

☐

Balance

☐

☐

☒

☐

Push/pull

☐

☐

☒

☐

Squat

☐

☐

☒

☐

Crawl

☒

☐

☐

☐

Crouch

☐

☒

☐

☐

Lift*

☐

☐

☒

☐

Carry**

☐

☐

☒

☐

*     Usual number

       Maximum number

5

20

lbs

lbs

**   Usual number

       Maximum number

5

20

lbs

lbs

Job requires:

Working at heights

☐ Yes

☒ No

Explain

Operating heavy machinery

☐ Yes

☒ No

Type

Operating desk machines

☒ Yes

☐ No

Type

Computer, fax, printer, phone

Precise manual dexterity

☒ Yes

☐ No

Explain

Entering data, filing, handling paperwork, office supply handling

Exposure to extreme heat, cold, humidity

☐ Yes

☒ No

Explain

Exposure to dust, fumes, gases, chemicals

☒ Yes

☐ No

Explain

Cleaning agents, disinfectants used in housing turnover and facility maintenance, dust from residential environmental conditions