Dairy Deli - Clerk

Job Title:                     Dairy/Deli Clerk

Department:              Dairy/Deli

Reports To:                 Dairy/Deli Manager

FLSA Status:                Nonexempt

Essential Duties and Responsibilities
The Dairy/Deli Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Clerk stocks shelves, dairy-case, and other areas of the Dairy/Deli & Grocery Departments
• Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers
• Assures that all items in the dairy box are in-code and well within their expiration date
• Rotates stock to assure high quality, fresh merchandise at all times
• Assures daily price changes are done accurately & completed before store opens; maintaining price integrity at all times
• Monitors pull dates on all Dairy/Deli & Grocery merchandise

Customer Service Skills
The Dairy/Deli Clerk is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Dairy/Deli Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience
High School diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands
While performing the duties of this job, the Dairy/Deli Clerk is regularly required to stand for long periods; walk; frequent use of hands; hands to finger; and handle, or feel objects, tools, or controls. The Dairy/Deli Clerk occasionally is required to reach with hands and arms. The Dairy/Deli Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.