Pharmacy Customer Service/Billing Representative

JOB PURPOSE:

To provide customer service to external and internal customers of PruittHealth Pharmacy Services. Maintain and provide accurate billing to our Home Infusion customers.

KEY RESPONSIBILITIES:

•    Maintain accurate billing information obtained from daily census, LTC, etc.

•    Provide excellent customer service to both internal and external pharmacy home infusion customers.

•    Reviews pre-billing reports daily for accuracy.

•    Reviews monthly statements for accuracy.

•    Respond to change productively and handle additional projects as assigned. 

•    Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy. 

•    Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor. 

•    File and organize all appropriate paperwork related to job duties.

•    Keep supervisor informed of daily activities, and issues.