Schneider

Senior Customer Service Representative

3101 S Packerland Dr, Green Bay, WI 54313

On-site · Full-time

First seen by offpeak October 13, 2026

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Job overview:

Schneider is seeking a Senior Customer Service Representative in Green Bay. The Senior Customer Service Rep will process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.

Responsibilities:

Monitor customer freight and proactively identify potential issues to improve efficiency.
Recommend adjustments as freight volumes fluctuate.
Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.
Collaborate with leaders, teams, and customers.
Maintain and develop customer relationships.