Parkside Pediatrics - Manager, Site Operations

Job Title: Site Manager

Weekly Hours: Full Time, Monday - Friday, 8:00AM - 5:00PM

Supervised by: Director of Clinical Operations

Location: Boiling Springs and Reidville Road offices

Position Overview:

Responsible for the day-to-day location operations across site locations, including management and oversight of all non-Provider team members, which may include, but is not limited to: clinical team leads, clinical coordinators, Registered Nurses, Medical Assistants, front desk team, administrative team and others. Supervises, provides leadership and direction for team while promoting teamwork among all team members, the provision of consistent quality care to all patients, and delivery of the overall patient experience (i.e. The Tribe Way).  Position requires strong management/leadership skills with the ability to prioritize, plan, and problem solve. Organization, flexibility, enthusiasm, critical thinking skills, a proactive approach, a team-oriented mindset, and excellent communication skills will be especially important as you organize Parkside’s operations and manage our amazing team.

Responsibilities:

• Responsible for the structure and flow of all clinical, front desk and administrative activities across locations. Takes ownership of ensuring patients, families, and internal team members experience the Tribe Way and receive consistent, quality care.
• Provides active daily leadership and direction for the team. Fosters teamwork and assists in the development of team member work schedules to ensure adequate staffing levels are maintained, consults in hiring/firing decisions, performance reviews and other personnel issues.
• Educates team on all practice policies and procedures, and ensures practice is in compliance with regulatory requirements at all times.
• Works closely with Parkside leadership and Medical Director to ensure clinical, front desk and admin team’s performance is highly efficient, coordinated across sites of care and working in unison with non-clinical colleagues across Parkside and Tribe513.
• Helps develop and implement identified evidence-based clinical programs as well as additional in-house ancillary services in order to achieve short-term and long-term goals for the practice.

• Continually seeks and implements creative ways to improve and care for our patient population.
• Promotes an authentic, transparent work environment built on trust that is consistent with the Tribe Way and our Five Conscious Culture Commitments.
• Structures and leads (or co-leads) monthly Department Meetings. Actively participates in Tribe513’s leadership meetings to include Management Team, Various Workgroup, etc.

Required Qualifications:

• Nursing degree required.
• Minimum of three (3) years’ experience working in an inpatient or outpatient / physician office setting required.
• Minimum of two (2) years supervisory / management experience preferred.
• Relevant combination of education and experience will be considered in lieu of stated requirements.

Work Environment & Physical Requirements:  

• Requires siting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.
• Ability to travel frequently between Parkside and Tribe513 locations.

Tribe513 is an Equal Opportunity Employer.