Pinnacle Bank
Business Support Representative I
20544 Hwy 370, Gretna, NE 68028
On-site · Full-time · Depends on Experience (as posted)
First seen by offpeak October 13, 2026
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- Assists existing customers with basic online business banking issues regarding password resets, unlocks, bill pay, mobile banking and other simple questions.
- Verifies data entry changes made by Business Support Rep II and higher.
- Reviews and updates closed accounts in Bill Pay.
- Assists Business Support Supervisor with related projects as requested.
- Regular and reliable attendance.
- Performs other duties as assigned.
- Knowledge of Fiserv internet banking software and general banking operations.
- Ability to communicate effectively with management, customers and co-workers.
- Ability to pay close attention to detail and work with a high degree of accuracy.
- Ability to meet deadlines and work independently.
- Ability to assist others within the department.
- Skills in problem solving.
- Ability to make sound decisions using information at hand.
- High school graduate or equivalent.
Seeing: 75-100% Must be able to read computer screens and reports Hearing: 75-100% Must be able to communicate with customers Standing/Walking: 50-74% Climbing/Stooping/Kneeling: 25-49% Lifting/Pulling/Pushing: 25-49% Fingering/Grasping/Feeling: 75-100% Must be able to operate a computer PHYSICAL DIMENSIONS: Exerting up to 50 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting, walking and standing. NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel.