Reservations Sales Manager (on-site position)

• At least 1 year experience managing, supporting and coaching a team of 10 colleagues or more. 

• At least 1 year experience of strategizing with other leaders to be a partner in success in mutual property goals. 

• Exhibit flexibility and accountability for the goals and needs of your team. 
•  Minimum of 3 years of high-end sales and customer service experiences preferably in a call center, sales/customers service and/or hospitality environment is preferred, but not require
• Technology proficiency with thorough working knowledge of GDS, reservations software and booking systems is preferred, but not required
• Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents
• Previous experience in development and delivery of training information
• Exceptional time management, detail and organizational skill 
• Professional demeanor with exceptional verbal, written and electronic communication skills
• Must be completely flexible and be able to work weekdays, weekends, mid shifts, nights and holidays

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.