Reroof Account Manager

Description

Commercial Reroof – Sales

Location: Nashville, TN

Job Description

Why This Role Is Worth a Look

Top performers on our team earn $250,000 or more. You'll receive a competitive base salary plus uncapped commission, meaning your earning potential is directly tied to your sales performance.

If you've sold roofing before, you may know this situation. You close the deal, but the company struggles to deliver. The crew arrives late, the project runs over schedule, or the quality doesn't meet what you promised. Suddenly, your reputation is on the line, customers stop returning your calls, and the referrals you've worked hard to build disappear.

At Rackley Roofing, our production and service teams deliver what you sell. Every successful project helps strengthen your customer relationships and creates opportunities for future business.

This position isn't about chasing one sale after another without support. You'll develop long-term relationships with property owners, asset managers, and facility teams who return year after year.

As a full-service commercial roofing contractor, Rackley Roofing offers customers comprehensive solutions, including commercial reroofing, new roofing systems, sheet metal, waterproofing, and ongoing service work.

More solutions to offer means more opportunities to sell and earn.

What's in It for You

• Exceptional earning potential: Competitive base salary plus uncapped commission, with top performers earning $250,000 or more.
• Multiple revenue opportunities: Earn commissions on large commercial roofing projects and recurring service work orders.
• Strong operational support: Our production, operations, and service teams manage project execution, allowing you to focus on building relationships and generating sales.
• Growing Nashville market: Take advantage of continued commercial development and business opportunities throughout Middle Tennessee.
• Company culture: Join an organization built around six core values: Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart.
• Benefits and resources: Health insurance, 401(k), company vehicle or vehicle allowance, phone, paid time off, and professional training.

Key Responsibilities

Sales & Business Development

• Identify, prospect, and secure new commercial roofing business opportunities.
• Develop and maintain a consistent pipeline of qualified sales opportunities.
• Build relationships with commercial property owners, asset managers, property managers, facility managers, building engineers, and roof consultants.
• Actively participate in local business associations, chambers of commerce, trade organizations, and networking events.
• Identify opportunities for commercial reroofing, sheet metal, waterproofing, and roofing service projects.
• Develop and execute sales strategies to meet or exceed established revenue goals.

Customer Relationship Management

• Establish and maintain long-term relationships with new and existing customers.
• Serve as a trusted commercial roofing resource by providing knowledgeable recommendations and responsive customer service.
• Conduct customer meetings, roof assessments, and project consultations.
• Follow up consistently with prospects and existing customers to identify future opportunities.
• Maintain customer satisfaction and promote repeat business and referrals.
• Represent Rackley Roofing professionally throughout the sales process.

Roofing Assessments & Proposals

• Evaluate existing commercial roofing conditions and identify customer needs.
• Develop scopes of work and recommend appropriate roofing solutions.
• Prepare and present accurate, professional proposals.
• Communicate project recommendations, timelines, and expectations clearly to customers.
• Collaborate with estimating, production, and service teams when developing project solutions.
• Continue developing technical knowledge of commercial roofing systems, waterproofing, and construction requirements.

Sales Pipeline & CRM Management

• Maintain accurate customer information and sales opportunities within Dataforma, the company's CRM system.
• Track prospecting activities, customer interactions, proposals, and sales opportunities.
• Provide consistent updates regarding sales pipeline activity and potential revenue.
• Ensure project opportunities are properly documented and followed through to completion.
• Maintain organized records that support forecasting, customer service, and business development.

Collaboration & Brand Representation

• Partner with production, service, and operations teams to ensure a smooth transition from sales to project execution.
• Communicate customer expectations and project requirements effectively.
• Support a company culture focused on responsiveness, professionalism, quality, and customer satisfaction.
• Represent Rackley Roofing at networking events, customer meetings, and industry functions.
• Strengthen the Rackley Roofing brand throughout the Nashville and Middle Tennessee markets.

How We Measure Success

Performance will be evaluated using clear, measurable sales and customer relationship indicators:

• Project Sales Revenue: Commercial roofing and sheet metal project sales.
• Work Order Sales Revenue: Roofing service and waterproofing work orders.
• New Business Development: Number and quality of new project opportunities entered into Dataforma.
• Customer Growth & Retention: Ability to establish new relationships and maintain existing accounts.
• Pipeline Management: Accuracy, consistency, and follow-through on qualified sales opportunities.

Requirements

• Some College Education and/or 5+ years of Sales Manager experience required
• Proficient in Microsoft Office
• Proficient with Blueprint reading
• Strong Math and Writing Skills
• Strong Negotiation Skills
• Able to climb stairs and ladders
• Maintain balance at heights
• Lift heavy objects up to 50 lbs.
• Stoop, bend and work on knees, crawl
• Verbally communicate and understand objectives
• Work with extreme weather conditions
• Comfortable with hand and power tools
• Follow all safety procedures
• Keep sites clean and free from hazards
• Adhere to all quality processes

Rackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:

• Medical, Dental, Vision
• Life Insurance
• Cancer, Accident, Short Term Disability
• Vacation and Holidays
• 401K 

Qualifications

Education & Experience

• Previous experience in business-to-business (B2B) or commercial sales.
• Commercial roofing, construction, building materials, or related industry experience strongly preferred.
• Experience developing new business opportunities and managing customer relationships.
• Familiarity with commercial roofing systems, estimating, or construction project sales is a plus.
• Experience using CRM software preferred.

Skills & Abilities

• Self-motivated, competitive, and results-oriented.
• Strong prospecting, relationship-building, and negotiation skills.
• Excellent verbal and written communication abilities.
• Ability to confidently present proposals and recommendations to customers.
• Strong organizational and time management skills.
• Ability to independently manage sales activities and customer accounts.
• Willingness to continuously learn about commercial roofing systems, materials, and industry developments.
• Professional appearance and conduct when interacting with customers, vendors, and coworkers.
• Ability to work effectively with internal production, service, and operations teams.

Work Schedule

• Standard business availability: Monday through Friday, 8:00 AM–5:00 PM.
• Flexibility to accommodate occasional evening or weekend customer needs.
• Regular travel throughout Nashville and the surrounding Middle Tennessee market.

Physical Requirements

This position involves a combination of office responsibilities, customer meetings, and field visits.

The physical requirements listed below represent those necessary to perform the essential functions of the position. Reasonable accommodations may be provided to qualified individuals with disabilities.

Employees may be required to:

• Sit or stand for extended periods.
• Communicate effectively through speaking and listening.
• Use hands and fingers to operate office equipment and handle materials.
• Occasionally climb, balance, stoop, kneel, crouch, crawl, or lift materials.
• Review construction drawings, proposals, inspection reports, and project documentation.
• Visit commercial roofing sites and navigate active construction environments.
• Work outdoors in varying weather conditions when conducting customer visits or roof assessments.

Professional Expectations

All employees must represent Rackley Roofing Company, Inc. professionally when interacting with customers, vendors, industry professionals, and fellow employees.

Employees are expected to demonstrate the company's six core values and maintain a commitment to integrity, accountability, safety, customer satisfaction, and continuous improvement.

Rackley Roofing is committed to providing equal employment opportunities and complying with applicable federal, state, and local employment regulations.

Join the Rackley Roofing Team

If you're an ambitious sales professional who enjoys building relationships, identifying opportunities, and earning based on your performance, Rackley Roofing offers an opportunity to grow your career.

With strong operational support, multiple service offerings, and uncapped commission potential, you'll have the resources to build a successful book of business.

Rackley Roofing Company, Inc.
Official Roofing Contractor of the UT VOLS