Connections Coordinator

Elevate Connections Coordinator

Reports to: Connections Director

Purpose: This position provides excellent service to those that may be hurting and hopeless.  This person provides hope, love and compassion while exhibiting the skill to come alongside and connect individuals to additional resources.  Must have a love for people and be willing to walk through their situation with them.

Primary Responsibilities:

• Complete intake forms on individuals seeking assistance

• Enter demographics, case notes and referral information into data collection system(s)
• Enter pertinent data into Charity Tracker, HMIS and other software programs as needed
• Assists Elevate Connections Director in referral phone calls and client follow-ups
• Works with Elevate Branson staff to promote on campus programming
• Performs related duties as required
• Ability to effectively communicate (strong oral and written communication skills) and work well with a variety different socio-economic and cultural backgrounds.
• Demonstrate ability to problem-solve, analyze data, make good decisions for the organization, attend to details, and prioritize multiple projects at one time.
• Create monthly, quarterly and annual reporting of services provided.
• Process expense reports monthly.
• Assist in managing Elevate Branson’s Reward Program.
• Perform opening and closing duties as needed

Minimum Requirements:

• Required - High School diploma
• Required - Knowledge of Microsoft Office, especially Excel
• Preferred – Minimum of 2 years working in a similar field
• Preferred – Knowledge of the Homeless Management Information System
• Great communication skills
• Great customer service skills
• Team player
• Able to work alongside individuals from all walks of life

Working Conditions:

The Elevate Connections Coordinator will work from the Elevate Branson.  Must be willing to experience strong, unpleasant odors at times, emotional ups and downs, long days, and emergency crisis situations.

Physical Requirements:

The Elevate Connections Coordinator is primarily a desk job.

NOTICE:  This job description is provided as a general summary of common job duties performed by individuals assigned this job title.  It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Elevate Branson, nor does it in any way alter the employment-at-will relationship that exists between employees and Elevate Branson.  As a condition of employment, all Elevate Branson employees are expected to perform job duties assigned by Elevate Branson management even when such duties are not included in their job description.