Recovery Specialist

Full-time, Days

80 hrs/2 weeks

Monday - Friday

8am-4:30pm

General Summary

Contributes in a peer support capacity to facilitate recovery and enhance wellness by sharing personal experience, practical knowledge, and lived expertise with clients and interdisciplinary teams. Serves as a role model for recovery for both staff and peers and partners with individuals in developing recovery tools, achieving recovery goals, and building support networks. Provides timely engagement and recovery support to individuals following substance use-related crises, which may include participation in the Warm Hand-Off Program to promote treatment linkage, continuity of care, and successful recovery outcomes.

Duties and Responsibilities

Remote Work Capable

Essential Functions:

• Provides peer-based recovery support services through advocacy, mentoring, education, resource navigation, and recovery coaching to individuals impacted by substance use disorders in both the home and community.
• May be asked to respond to emergency department and inpatient referrals through the Warm Hand-Off Program (WHO Program), providing on-site recovery support and bedside engagement within established response time standards and in accordance with contractual obligations at local hospitals.
• Integrates into hospital and community care teams by utilizing electronic health records, hospital communication systems, and interdisciplinary collaboration to support continuity of care.
• Engages family members and natural supports, when authorized, by providing education, emotional support, overdose prevention information, and resource navigation to support recovery outcomes.
• Provides marketing and trainings within the community as needed.
• Completes necessary documentation for each peer encounter within 48 hours of encounter. Completes all necessary paperwork during the intake, and updates paperwork as needed. Completes all required documentation, reporting, and data collection activities in accordance with agency, funding, and regulatory requirements, while participating in staff meetings, peer reviews, on-call responsibilities, and quality improvement initiatives.
• Connects individuals to community-based resources, including recovery support organizations, mutual aid groups, recovery housing, social services, employment resources, and medication-assisted treatment services.
• Conducts trauma-informed, person-centered engagement to assess recovery needs, support treatment readiness, promote patient self-determination, and establish individualized recovery plan and goals.
• Initial IRP (Initial Recovery Plan) must be completed within 30 days of first face to face visit. A six month review from the date of the most current IRP will be required for continuation of services. Plans will be reviewed every 6 months or earlier as needed.
• Serves as a liaison with community agencies, healthcare providers, funding sources, and referral partners; conducts outreach, education, and training on recovery support services and Warm Hand-Off processes; and maintains current knowledge of local resources while fostering collaborative relationships across assigned service areas.
• Coordinates referrals and treatment linkage services, including facilitating Level of Care Assessments (LOCAs), scheduling appointments, conducting warm transfers, and connecting individuals to appropriate treatment and recovery resources.
• Provides Buprenorphine Care Coordination in MAT provider offices to enhance communication between individuals and their MAT providers.

Common Expectations:

• Meets with supervisor/Team Lead for individual supervision on a weekly basis and other team meetings as scheduled
• Encourages and provides support for peers to advocate for themselves. Reinforces hope and the potential for recovery to peers and others. Models coping techniques and self-help strategies.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• High School Diploma or GED Required
• Associates Degree As a Medical Assistant or related health field. Preferred

Work Experience:

• 2 years Experience as a self-identified recovering consumer. Required and
• 2 years Experience with a history of coping with own substance use disorder issues and maintenance of own recovery. Required and
• 1 year Experience as a paid or volunteer within a three year period. Required and
• 1 year Experience as a Medical Assistance or related health field experience. Required
• Less than 1 year Experience in navigating the recovery system (i.e. crisis services, vocational rehabilitation, recreational activities, and human services, etc.). Preferred

Licenses:

• Certified Recovery Specialist within 90 days Required

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

• Excellent human relations and oral/written communication skills.
• Basic computer skills including email, Word, and internet.
• Knowledge of and ability in the care and support of individuals in a specific age group.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)