Business Intelligence Competency Center (BICC) Quality Analyst

Job Summary

The Business Intelligence Competency Center (BICC) Quality Analyst ensures the integrity, consistency, and usability of enterprise reporting solutions across the organization. This role provides technical and governance oversight to guarantee that all BICC deliverables adhere to established standards, best practices, and performance expectations. It requires advanced proficiency in Business Intelligence tools, DAX coding, SQL, and data relationship modeling, with the ability to guide development efforts and elevate reporting capabilities to an enterprise level. The Business Intelligence Competency Center (BICC) Quality Analyst  manages the intake process for reporting requests, ensures developers maintain clear communication with stakeholders, and develops and maintains the enterprise reporting catalog with accurate metadata and version control. Acting as a key enabler of the BICC’s BI Governance pillar, this role drives adoption of reporting tools, promotes self-service practices, and ensures scalable, secure, and high-performing reporting solutions across all business functions.

Essential Job Functions*

• Manage the centralized intake process for reporting requests, ensuring accurate triage, prioritization, and alignment with business objectives.
• Provide advanced technical oversight and guidance to BI Developers, ensuring adherence to development standards, best practices, and optimized performance.
• Review and validate complex reporting deliverables for accuracy, consistency, and compliance with established business logic and governance standards.
• Maintain and govern the enterprise reporting catalog, including metadata accuracy, version control, and lifecycle management of reporting assets.
• Enforce data security and compliance policies across reporting environments, conducting audits and coordinating remediation with IT and Data Governance.
• Monitor BI environments for system health, performance issues, and subscription accuracy, troubleshooting failures and mitigating risks proactively.
• Engage with business units to drive reporting adoption, deliver advanced training, and promote self-service practices while providing feedback for continuous improvement.
• Other duties as assigned.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor’s degree in BI, Information Systems, Computer Science, Analytics, or a related field.
• 3–5 years of experience in Business Intelligence or a related discipline, with strong technical expertise in BI tools and reporting development preferred.
• Certification in Microsoft Products, primarily Power BI, Microsoft Fabric, and Oracle, are desired.

Competencies – Knowledge, Skills and Abilities

• Advanced BI Development Expertise: Strong understanding of reporting development processes, data modeling concepts, and BI tools such as Power BI, BI Publisher, and OTBI.
• Data Governance & Compliance: Familiarity with metadata management, role-based security, and adherence to data governance standards.
• Quality Assurance & Standards: Ability to enforce development standards, conduct peer reviews, and validate complex reporting logic for accuracy and consistency.
• Technical Oversight: Skilled in providing guidance to BI Developers on best practices, performance optimization, and troubleshooting through Advanced DAX, SQL, Modeling, and
• Analytical & Problem-Solving Skills: Capable of diagnosing reporting failures, monitoring system health, and mitigating risks proactively.
• Communication & Stakeholder Engagement: Strong ability to collaborate with business units, facilitate intake meetings, and deliver training to promote reporting adoption.
• Organizational & Documentation Skills: Detail-oriented with experience maintaining reporting catalogs, version control, and lifecycle documentation.

Operational Equipment

• Computer, Keyboard, Mouse, Monitor, Internet Connection

Work Environment and Physical Demands

Work Environment

Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.

Physical Demands

Office: Sedentary.