Supervisor In Charge- Assisted Living

WANTED: A SHIFT HERO 🦸
Supervisor in Charge (SIC) | Spring Arbor of Apex
Apex, NC 

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ARE YOU THE ONE?

• You can count controlled meds faster than most people count to ten
• Your med pass is so on time you could set a clock by it
• Your team knows you've got their back
• Residents light up when you walk in the room
• You stay calm when the call light, the phone, and a family member all need you at once

If you nodded at least three times, keep reading.

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YOUR MISSION (SHOULD YOU CHOOSE TO ACCEPT IT)

As Supervisor in Charge, you're the captain of the evening shift. You'll lead our Resident Assistants and Med Techs, run the medication program, and make sure every resident gets the care they deserve.

The Med Boss

• Administer meds per physician's orders and state regulations
• Handle blood sugar checks and insulin
• Run the controlled drug count at the start and end of every shift
• Transcribe physician's orders and keep meds ordered on time

The Shift Captain

• Lead and support your RAs and Med Techs
• Spot and report changes in residents' conditions to the Resident Care Director
• Keep physicians and families in the loop
• Answer the call light like the hero you are
• Roll out the welcome mat for new residents

The Heart of It All

• Pitch in with bathing, dressing, grooming, toileting, transfers, and mobility
• Perform and document treatments per state rules and Spring Arbor policy

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THE PERKS (A.K.A. YOUR SIDEKICKS)

• A paid day off for your birthday. Cake not included, but strongly encouraged. 🎂
• 401(k) with immediate vesting. Your money is yours from day one.
• Education Investment Program. We help you level up.
• Dental and vision. Keep that smile bright and your eyes on the prize.
• Supplemental coverage. Short-term disability, long-term disability, and life insurance.
• A team that actually has fun together.

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Extra Powers (Nice to Have)

• Prior Med Tech or SIC experience
• Leadership experience in senior living
• CNA certification (required in some states)
• Certified Dementia Practitioner (CDP)

The Supervisor-In-Charge (SIC) supports daily resident care operations during the assigned shift and assists with medication administration, resident services, staff direction, and communication in accordance with applicable regulations and Allegro Living standards.

This role supports a safe, resident-centered environment by monitoring resident needs, assisting with activities of daily living, documenting care, responding to changes in condition, and helping ensure quality service delivery under the direction of the Resident Care Director or designee.

Key Responsibilities

• Support daily resident care services and assist with shift oversight for Resident Assistants and Med Techs.
• Observe, document, and report changes in resident condition to the Resident Care Director or appropriate designee.
• Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, transfers, mobility, positioning, and incontinence care.
• Administer, document, and review medications in accordance with physician orders, state requirements, and Allegro Living policies.
• Perform and document treatments, procedures, blood sugar monitoring, insulin administration, and controlled drug counts as permitted by state requirements and community policy.
• Communicate professionally with residents, families, physicians, pharmacies, providers, and community leadership regarding resident needs, concerns, incidents, medications, and treatments.
• Respond promptly to resident emergency call systems and assist in emergency situations when needed.
• Support admission orientation, service coordination, documentation, and resident-centered follow-up.
• Attend meetings and required training, and assist with front-line team member training as directed.
• Promote compliance with residents’ rights, confidentiality, infection control, safety expectations, and Company procedures.
• Perform other related duties as assigned by the supervisor.

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years of age unless otherwise approved by the Regional Director; state-specific guidelines may apply.
• Prior management or supervisory experience in a senior living, healthcare, or related setting preferred.
• CNA certification preferred and may be required in some states.
• Must maintain CPR, First Aid, state-specific Med Tech certifications, and State Board of Nursing licensure, if applicable.
• Familiarity with dementia, Alzheimer’s disease, and the needs of memory-impaired residents preferred.
• General understanding of and concern for the needs of seniors.
• Ability to work well with others and promote a team-oriented environment.
• Ability to maintain confidentiality and professional composure under stressful or challenging conditions.
• Valid driver’s license and acceptable Motor Vehicle Record in accordance with Company requirements, when driving responsibilities are assigned.

What Makes You Successful in This Role

• You communicate clearly and professionally with residents, families, team members, providers, and community leadership.
• You stay organized, follow through on documentation, and help maintain compliance with Company policies and state requirements.
• You support a resident-centered environment while promoting safety, dignity, and quality care.
• You lead by example, remain calm under pressure, and help team members stay focused on resident needs.
• You balance hands-on resident support with medication assistance, documentation, shift coordination, and communication responsibilities.

READY TO SUIT UP?
Apply today. Your cape is waiting.

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