Retail Sales Associate (Casual) - Grand Wailea, A Waldorf Astoria Resort

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Retail Sales Associate to join this incredible team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

• Classification: Casual (2-3 days per week)

• Shift: Varies - 10-hour shift. Must be able to provide at least two (2) days with open availability.

The ideal candidate will have at least six (6) months customer service is required and a flexible schedule to include days, nights, weekends and holidays.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube 

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Retail Associate, you’re not just selling merchandise – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Delight our guests: Greet guests upon arrival and provide friendly and efficient service to enhance the shopping experience
• Drive retail sales: Highlight promotions and provide product recommendations to enhance the guest experience and maximize profitability
• Be a product expert: Offer guidance on merchandise, styling, and pricing to help customers make informed purchases
• Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
• Package and fulfill orders: Wrap merchandise and prepare orders for shipments
• Monitor inventory: Assist with stock management and ensuring proper merchandise supply levels

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.