SUPPORT SERVICE WORKER

Job Requisition ID: 59332 
Opening Date: 10/13/2026
Closing Date: 10/26/2026
Agency: Department of Human Services
Class Title: SUPPORT SERVICE WORKER - 44238 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary: $3,822-$4,865/month ($45,864-$58,380/year)
Job Type: Salaried
Category: Full Time 
Number of Vacancies: 2
Bargaining Unit Code: RC009 Institutional Employees, AFSCME
Merit Comp Code: 
Work Hours: Various shifts, see below.

(2 vacancies) Alternating shifts every week 6am-2pm; 11am-7pm; Monday-Friday

Position’s schedule follows the school calendar; summer work may be available but is not guaranteed. Employees may utilize accrued paid benefit time during the summer if available.

Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 125 S Webster Ave, Jacksonville, Illinois, 62650

Division of Rehabilitation Services

Illinois School for the Deaf

K-8/Food Services/Dining
Work County: Morgan
Agency Contact: DHS.HiringUnit@Illinois.gov  

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services is seeking to hire a Support Service Worker at the Illinois School for the Deaf located in Jacksonville, Illinois. Under general supervision performs routine service tasks in the kitchen, dining room or other dietary areas. Assists in mealtime functions, i.e., serving prepared meals on the serving line or on individual plates. Assists in kitchen preparing vegetables and other foodstuffs for cooking, i.e., peels vegetables, cleans poultry, portions out fruits and desserts. Assists in washing pots and pans. Assists in maintaining the physical inventory of coolers, freezers, and dry goods.

Essential Functions

• Performs routine service tasks in the kitchen, dining room or other dietary areas.
• Assists in mealtime functions, i.e., serving prepared meals on the serving line or on individual plates.
• Assists in kitchen preparing vegetables and other foodstuffs for cooking, i.e., peels vegetables, cleans poultry, portions out fruits and desserts.
• Assists in maintaining the physical inventory of coolers, freezers, and dry goods.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of High School supplemented by six (6) months experience in the support service functional area to which assigned.

Conditions of Employment

• Per P.A. 098-0566 Requires ability to complete a food handling training course and obtain a Food Handler’s certificate within 30 days of employment.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

If you have questions about how to apply, please see the following resources:

State employees: Detailed application instructions can be found in the Current Employee Guide at Application Procedures or by logging in to the career portal for State employees and viewing the instructions on Completing the Electronic Application.

Non-State employees: Detailed application instructions can be found in the External Applicant Guide at Application Procedures or from Illinois.jobs2web.com – click Application Resources in the footer of every page of the website.

Use the “Apply” button at the top right or bottom right of the posting to begin the application process. If you are not already signed in, you will be prompted to do so.

State employees should sign in via the Employee Login link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to their career portal. 

Non-State employees should click the Sign Up link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon to sign in to an existing external account or to create a new external account.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com