Holiday Seasonal Associate | Pottery Barn Kids - Streets at Southpoint

Holiday Seasonal Associate

About the Role

Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Seasonal Associate, you’ll support the store where it’s needed most—assisting customers on the sales floor, operating the register, replenishing merchandise, and keeping the store organized and ready for the busiest shopping season of the year.

If you enjoy working in a fast-paced environment, delivering outstanding customer service, and being part of a collaborative team, we’d love to meet you.

What You’ll Do

• Deliver exceptional customer service and create a welcoming shopping experience.

• Assist customers with product selection, gift ideas, promotions, and store services.

• Accurately process sales, returns, exchanges, and other POS transactions.

• Help achieve store sales goals through product knowledge and personalized recommendations.

• Receive, process, ticket, stock, and replenish merchandise throughout the store.

• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.

• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.

• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.

• Work collaboratively with teammates and support the store wherever business needs require.

• Follow all company policies, safety standards, and operational procedures.

We’re Looking For Someone Who

• Enjoys helping customers and creating memorable shopping experiences.

• Thrives in a fast-paced retail environment.

• Works well independently and as part of a team.

• Is dependable, organized, and adaptable.

• Has strong communication and problem-solving skills.

• Can manage multiple priorities while maintaining attention to detail.

• Previous retail or customer service experience is preferred but not required.

Qualifications

• High school diploma or equivalent preferred.

• Ability to stand and move throughout the store for extended periods.

• Ability to operate a point-of-sale (POS) system.

• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.

• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Why You’ll Love Working Here

At Williams-Sonoma, Inc., we’re passionate about creating exceptional customer experiences while fostering a People First culture. As a Holiday Seasonal Associate, you’ll enjoy:

• Associate discounts across all Williams-Sonoma, Inc. brands

• Competitive pay

• A collaborative, inclusive team environment

• Opportunities to learn new skills and gain valuable retail experience

• The chance to be part of one of the most exciting seasons of the year

Join us this holiday season and help customers celebrate the moments that matter most.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.