Distribution Lead

The Distribution Lead is responsible for coordinating and overseeing daily distribution activities to ensure the safe, accurate, efficient, and timely movement of products within the distribution operation. This position provides day-to-day direction and support to distribution personnel, coordinates workflow, monitors operational performance, and assists management in maintaining established productivity, quality, safety, and customer service standards.

• Coordinate daily distribution activities to ensure orders, shipments, and product movements are completed accurately and within established timelines.
• Provide day-to-day direction, guidance, and support to distribution team members to ensure effective workflow and productivity.
• Monitor staffing, workload, and operational priorities and assist with the appropriate allocation of resources.
• Coordinate with Warehouse, Transportation, Supply Chain, Customer Service, and other departments to support daily distribution requirements.
• Monitor the processing, staging, loading, unloading, and movement of products to ensure accuracy and adherence to established procedures.
• Verify order, shipment, inventory, and documentation accuracy and address discrepancies in a timely manner.
• Monitor daily operational performance, including productivity, order accuracy, shipment completion, and service-level requirements.
• Identify operational issues, delays, safety concerns, and process inefficiencies and escalate significant matters to management as appropriate.
• Assist with the investigation and resolution of inventory discrepancies, shipment issues, damaged product, and other distribution exceptions.
• Ensure employees follow company policies, standard operating procedures, safety requirements, and applicable regulatory requirements.
• Support training, onboarding, and development of distribution employees by providing instruction and reinforcing established procedures and expectations.
• Promote a safe, professional, and productive work environment and promptly communicate safety concerns or incidents to management.
• Assist management with scheduling, workload planning, performance monitoring, and other operational activities as required.
• Maintain accurate operational records and documentation in accordance with company requirements.
• Support continuous improvement initiatives designed to improve productivity, accuracy, safety, service, and overall distribution efficiency.
• Serve as a point of contact for distribution-related questions and operational issues during assigned shifts or areas of responsibility.
• Perform other duties and responsibilities as assigned by management

Leadership Responsibilities

• Provide effective day-to-day leadership and direction to distribution team members.
• Establish clear expectations regarding productivity, quality, attendance, safety, and adherence to company procedures.
• Monitor team performance and provide coaching and feedback as appropriate.
• Promote teamwork, accountability, communication, and a positive workplace culture.
• Assist management in identifying staffing, training, performance, and operational needs.
• Support the implementation and enforcement of company policies and operational standards.

• Previous experience in distribution, warehouse operations, logistics, transportation, or a related field preferred.
• Previous leadership, lead, or supervisory experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to prioritize and manage multiple operational responsibilities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Ability to effectively communicate with employees, management, internal departments, and external partners.
• Basic to intermediate computer skills, including Microsoft Office applications.
• Experience with ERP, WMS, TMS, inventory management, or other distribution-related systems preferred.
• Ability to work effectively both independently and as part of a team.
• Ability to maintain confidentiality and exercise sound judgment when handling operational and personnel matters.