HR Generalist

Description

The HR Generalist is responsible for the day-to-day administration of Human Resources at Colleton River Club, ensuring efficient, accurate, and timely execution of HR processes throughout the employee lifecycle. Reporting to the Director of People & Culture, this position serves as a primary point of contact for routine HR inquiries from employees and department managers while providing essential administrative and operational support.

The HR Generalist plays a vital role in creating a positive employee experience by delivering responsive service, maintaining accurate records, protecting confidential information, and ensuring HR processes are completed consistently and in accordance with Club policies and applicable employment requirements.

The ideal candidate has a positive demeanor, is detail-oriented, approachable, dependable, and proactive, with the ability to manage multiple priorities, solve routine problems independently, and recognize when an issue requires escalation to the Director of People & Culture.

Key Responsibilities

Recruitment and Hiring

• Prepare, post, and maintain job advertisements across appropriate recruitment platforms.
• Conduct initial telephone interviews and coordinate interviews with hiring managers.
• Communicate with candidates throughout the recruitment process and maintain accurate applicant records.
• Coordinate pre-employment screenings, required documentation, and hiring paperwork.
• Partner with department managers to keep recruitment activities organized and moving forward.

Onboarding and Orientation  

• Coordinate the onboarding process from offer acceptance through the employee’s first days of employment.
• Prepare and process new-hire paperwork, including employment eligibility verification and required tax forms.
• Conduct new-hire orientation and communicate Club policies, procedures, benefits, and workplace expectations.
• Ensure required documentation, training, and onboarding tasks are completed and recorded.
• Maintain a welcoming, professional, and organized onboarding experience.

Payroll and Employee Records

• Administer routine payroll processes, including reviewing and processing employee information, timekeeping records, pay changes, and other payroll-related transactions.
• Coordinate with managers to resolve timekeeping discrepancies and ensure payroll information is submitted accurately and on time.
• Maintain accurate employee records, personnel files, status changes, and required employment documentation.
• Process employment verifications and respond to authorized requests for employment information.
• Maintain confidentiality and ensure records are handled and retained appropriately.

Benefits and Retirement Administration

• Coordinate employee benefits enrollment, including new-hire enrollment, qualifying life events, annual open enrollment, and employee questions.
• Facilitate enrollment in the Club’s 401(k) retirement plan and assist employees with enrollment procedures and related administrative questions.
• Communicate with benefit providers and plan administrators to resolve routine enrollment and eligibility issues.
• Track enrollment deadlines, required documentation, and employee changes affecting benefits.
• Assist with employee communications regarding benefits, eligibility, and available programs.

Employee and Manager Support

• Serve as the first point of contact for routine HR questions from employees and department managers.
• Provide timely, professional guidance regarding HR procedures, policies, onboarding, payroll, benefits, and employment documentation.
• Assist managers with routine HR administrative processes and direct more complex employee relations, disciplinary, or compliance matters to the Director of People & Culture.
• Communicate HR procedures clearly and help managers understand the steps required to complete HR processes.
• Deliver responsive, service-oriented support while maintaining appropriate boundaries and confidentiality.

HR Administration and Compliance

• Maintain organized digital and/or physical HR files and ensure documentation is complete and accessible to authorized personnel.
• Monitor outstanding paperwork, required forms, deadlines, and follow-up items.
• Assist with workers’ compensation documentation, leave administration, and other routine HR processes as assigned.
• Support compliance with applicable federal and South Carolina employment requirements and Club policies.
• Assist with HR reports, audits, employee communications, and special projects.
• Identify opportunities to improve administrative processes, accuracy, and efficiency.

Requirements

• Two or more years of experience in human resources, HR administration, payroll, or a related field preferred.
• Experience with onboarding, recruitment coordination, employee records, and general HR administrative processes.
• Payroll processing experience and strong attention to detail.
• Familiarity with employee benefits enrollment and retirement plan administration preferred.
• Working knowledge of employment documentation and applicable federal and South Carolina employment requirements.
• Proficiency in Microsoft Office and the ability to learn HRIS, payroll, benefits, and applicant tracking systems.
• Strong organizational and time-management skills, with the ability to manage multiple deadlines and competing priorities.
• Excellent written and verbal communication skills and a professional, approachable demeanor.
• Demonstrated discretion and sound judgment when handling confidential employee and business information.
• Ability to work independently, take ownership of assigned responsibilities, and follow tasks through to completion.
• Strong customer service skills and the ability to work effectively with employees and managers at all levels.
• Ability to recognize issues that require escalation and seek guidance appropriately.