Payroll & Benefits Manager

Position Title: Payroll & Benefits Manager 

Department: Human Resources 

Reports To: Director of Human Resources

FLSA Status: Exempt

Prepared/Revised Date: October 2026

About The Hollywood Roosevelt

Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.

Position Summary

The Payroll & Benefits Manager serves as the hotel’s primary resource for payroll and benefits administration, ensuring accurate, timely, and compliant payroll processing. This position partners closely with Human Resources, Finance, department leaders, ADP, and benefit providers to administer payroll and benefit programs, maintain accurate employee records, resolve inquiries, perform reconciliations, and support compliance with federal, California, and local requirements.

Essential Duties and Responsibilities

Payroll Administration

• Manage the hotel’s end-to-end payroll process, ensuring accurate and timely processing in accordance with established schedules and requirements.
• Review and audit timekeeping, attendance, wages, deductions, payroll coding, direct deposits, manual checks, and other payroll transactions for accuracy.
• Process and validate payroll changes, including new hires, terminations, transfers, promotions, wage adjustments, and bonuses.
• Maintain accurate payroll records, including earnings, taxes, deductions, garnishments, and related transactions.
• Research and resolve payroll discrepancies, timekeeping issues, and employee inquiries promptly and professionally.
• Ensure compliance with applicable federal, California, and local wage-and-hour, payroll tax, recordkeeping, and reporting requirements.
• Prepare payroll summaries, general ledger entries, reconciliations, and supporting documentation in partnership with Finance.
• Coordinate payroll tax reporting, W-2 processing, and other required payroll filings and documentation.

Benefits Administration

• Administer the hotel’s employee benefits programs, including medical, dental, vision, life insurance, retirement, and other benefit offerings.
• Manage benefit enrollments, eligibility, qualifying life events, terminations, and employee benefit changes in coordination with Human Resources and benefit partners.
• Maintain accurate benefit elections, payroll deductions, employer contributions, and related employee records.
• Reconcile benefit deductions, contributions, and invoices; research and resolve discrepancies promptly.
• Administer the hotel’s 401(k) plan, including eligibility, employee and employer contributions, reconciliations, reporting, and provider coordination.
• Serve as a resource for employee benefits questions and coordinate complex eligibility, claims, and plan matters with Human Resources and benefit partners.
• Coordinate annual open enrollment, including employee communications, enrollment materials, and required documentation.

Compliance, Reporting & Controls

• Maintain accurate, confidential, and audit-ready payroll and benefits records in accordance with legal requirements and hotel policies.
• Prepare and submit required payroll and benefits reports within established deadlines.
• Support internal and external audits related to payroll, benefits, workers’ compensation, retirement plans, and financial reporting.
• Monitor payroll and benefits processes for accuracy, compliance, and internal controls; identify discrepancies and recommend improvements.
• Partner with Human Resources, Finance, department leaders, ADP, and benefit providers to ensure accurate employee data and efficient administration.
• Exercise discretion and maintain strict confidentiality when handling employee compensation, benefits, and other sensitive information.
• Perform other related duties as assigned based on the operational needs of the hotel.

Qualifications

• Minimum 3 years of payroll and/or benefits administration experience; hospitality experience preferred.
• Strong knowledge of payroll processing, reconciliation, payroll taxes, deductions, and reporting.
• Strong working knowledge of California and local wage-and-hour and payroll requirements.
• Experience administering employee benefits, including medical, dental, vision, and 401(k) plans.
• Proficiency with payroll and HRIS systems; ADP Workforce Now experience strongly preferred.
• Strong Microsoft Excel, analytical, and reconciliation skills.
• Excellent attention to detail with the ability to meet strict payroll and reporting deadlines.
• Strong communication and interpersonal skills with a service-oriented approach.
• Ability to exercise sound judgment and maintain confidentiality of sensitive employee information.
• Bachelor’s degree in Human Resources, Business, Accounting, Finance, or related field preferred; equivalent experience considered.

Benefits & Perks

• Medical, dental, and vision coverage
• 100% employer-paid employee-only health coverage
• Benefits effective on date of hire for eligible full-time employees
• 401(k) retirement plan with employer matching opportunities
• Company-paid basic Life and AD&D insurance
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and PTO

Why The Hollywood Roosevelt

Join the team behind one of Hollywood’s most iconic hotels. At The Hollywood Roosevelt, you’ll work in a dynamic hospitality environment where history, culture, and exceptional service come together. We offer the opportunity to grow professionally, make a meaningful impact, and contribute to an employee experience as memorable as the hotel itself.

Ready to make your mark? Apply today and join The Hollywood Roosevelt.

Our Commitment to Diversity & Inclusion

The Hollywood Roosevelt is committed to fostering a diverse, equitable, and inclusive workplace where employees feel valued, respected, and supported. We are proud to be an Equal Opportunity Employer and to attract, develop, and promote diverse talent.

Work Authorization

Applicants must be legally authorized to work in the United States.