Field Service Manager

Description

Essential Duties and Responsibilities

• Drive safety in all aspects of work
• Set goals for performance and deadlines that comply with company’s plans and vision
• Organize workflow and ensure that employees understand their duties and delegate tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Maintain time keeping and personnel records
• Assist in hiring and training new employees
• Assist and coordinate employee site specific training
• Oversee and ensure that all test reports are accurate and submitted promptly
• Assist and create/maintain manpower and work scope scheduling
• Work closely with Job Operations to ensure customer satisfaction
• Assign and track vehicles for field service jobs

Requirements

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Book hotels and per diem
• Excellent communication and interpersonal skills
• Organizational skills
• Leadership skills
• Ability to multitask under significant pressure
• Proficient with technology, Microsoft Office and Excel