ServiceMaster DSI
Project Manager
2400 Wisconsin Ave, Downers Grove, IL 60515-1709
On-site · Salary · $70k–$90k (as posted)
First seen by offpeak October 12, 2026
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2. Reporting Structure
- Primary Supervisor: Reports directly to the Branch Manager.
- Direct Reports: Manages employees when assigned to a specific project.
3. Duties & Responsibilities
Project & Operations Management
- Manage restoration projects through their entire lifecycle, ensuring high-quality work and strict adherence to the scope of work.
- Direct production crews and delegate project tasks effectively without compromising ultimate accountability for performance.
- Oversee documentation by maintaining timely, accurate project paperwork and completing inputs across all internal project management systems.
- Enforce compliance with all company policies, safety protocols detailed in the DSI Safety Manual, and guidelines in the Employee Handbook.
Sales & Relationship Management
- Execute the Sales Program consistently to ensure stable revenue across residential, commercial, and disaster restoration sectors.
- Forecast sales revenue by category on a quarterly and annual basis to meet established growth goals.
- Identify new opportunities by continuously analyzing territory data and collaborating with the Sales and Marketing team.
- Build strategic partnerships with clients, insurance adjusters, subcontractors, and vendors to promote business growth.
- Conduct field evaluations and regular training/retraining meetings with sales personnel to maintain service standards.
4. Required Qualifications
- Education: Two-Year Degree in Business, Marketing, Management, or a related field.
- Experience: Proven experience in disaster mitigation and construction estimating.
- Software/Tools: Proficiency with Xactimate and Symbility estimating software.
- Tech Savvy: Functional understanding of handheld smart devices and a strong aptitude for learning new technology.
- License: Valid Driver’s License.
5. Preferred Qualifications
- Education: Four-Year Degree in Business, Marketing, Management, or a related field.
- Experience: Prior contract work sales management experience and familiarity working with Third-Party Administrators (TPAs).
- Software: Experience utilizing DocuSketch.
6. Performance Measurements
- Sales Targets: Meet all sales forecasts within a 5% variance (Exceptional performance: Exceeding forecasts by 20%).
- Account Development: Secure at least two secondary insurance agencies per week and one major agency per month as active clients.
- Budget Management: Maintain the sales department within established budget guidelines (Exceptional performance: Reducing expenditures by 20%).
- Operational Efficiency: Keep all project documentation up to date and manage/train team members effectively.
7. Working Conditions
- Environment: Split between a climate-controlled office and active job sites.
- Adverse Conditions: Exposure to extreme weather conditions ranging from extreme heat to extreme cold on damage sites.
- Physical Demands: Regular walking, bending, reaching, crouching, and driving. Must have the mechanical aptitude to handle standard field gear.
8. Physical & Mental Requirements
- Physical Lifting: Ability to lift, push, pull, and carry large items weighing up to 70 pounds.
- Sensory Demands: Full use of sight, hearing, speech, and smell to safely navigate hazardous property environments.
- Mental Capacity: High aptitude for clear verbal/written English communication, client relations, team management, and basic mathematical calculations.