Maintenance Technician III

Overview

The Maintenance Tech III is responsible for the properties exterior and interior facility upkeep including managing a preventative maintenance schedule specifically designed for each unique property and its own equipment. This position is moving into a leadership role and is able to direct self and others to achieve positive property facilities functions. Assist the Property and Facility Directors to identify Capital and on-going needs. Manage day-to-day tasks of unit turns, work orders, scheduling and overseeing vendor’s performances. Coordinate closely with management staff to set schedules and priorities, manage supplies and inventory, and respond to after-hour emergencies. 

This is a full-time position (40) forty hours a week. Perform a variety of routine general building maintenance tasks, limited grounds maintenance and janitorial duties. Assist with non-routine preparations on units for new tenants. Assist with maintaining building security systems, immediately reporting problems to the Property Manager and entering units only as directed by the property manager within CHS guidelines. Seek to provide tenants with a safe, positive and sanitary living environment. Perform these tasks with minimum supervision, applying solid work experience in this area. 

Maintenance Tech III position offer a compensation range of $29.18 – $32.46 per hour (DOE)

This position include a competitive benefits package:

• Medical, dental, and vision coverage, plus life insurance and long‑term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday
• CCS/CHS 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

Responsibilities

• Receive and investigate requests for maintenance in apartment units, common areas or to the exterior of buildings. 
• Work in conjunction with Property Manager to schedule and make vacant units ready for re-rent within 10 days.  
• Make needed repairs, refer to supervisor, or contract with outside vendor. Remedies may be in the form of plumbing, electrical, appliance, carpentry, and/or lock repairs. Types of repairs includes, but are not limited to, the following: 
• Perform interior painting and touch-up exterior painting, as needed. 
• Perform necessary sheet rock repairs/texturing. 
• Perform minor electrical repairs, such as replacing fixtures and switches. 
• Perform minor appliance repairs and/or recommend replacement.  
• Perform plumbing repairs, including replacing/repairing toilets and faucets, and auguring drains. 
• Re-key locks. 
• Complete maintenance request forms.  
• Take rapid action(s) to solve urgent problems. Respond to tenants and staff concerns about the maintenance of their apartments and the building as a whole. 
• Develop and implement preventive maintenance programs for equipment and systems, as appropriate and needed. 
• Understand the functions of fire control, water and other building systems. Routinely observe these systems to determine that they are working properly and educate other staff members as needed about the functioning of these systems. 
• Perform routine grounds maintenance to ensure a pleasant curb appeal, including sweeping/blowing grounds, picking up garbage and removing graffiti. 
• Perform interior and exterior janitorial duties, including cleaning windows, vacuuming, cleaning common areas, and sweeping stairways. 
• Respond to janitorial emergencies, such as accidents in public areas, plugged toilets, etc. 
• Carry pager or cell phone and respond quickly to emergency calls. Take rapid action(s) to solve urgent problems and damage or harm to buildings and/or tenants. 
• Purchase/order supplies, equipment or services, to meet routine maintenance, janitorial or grounds needs and for special projects. 
• Move furniture, changes light bulbs and assists with pest control. 
• Schedule and ensure quality completion of vacant unit turnover. 
• Track maintenance work orders, vacancy and preventative maintenance on a computer spreadsheet. 
• Educate tenants about the correct use of apartment amenities.  
• Alert Management to non-maintenance concerns, e.g. social service concerns from interactions with a resident.  
• Serve as back up for on-call maintenance emergencies at other locations within the area. 
• Attend trainings and staff meetings, as scheduled.  
• Support a positive, team-oriented work environment. 

General Responsibilities 

• Become familiar with landlord/tenant law and the actions that are permissible for landlords as related to maintenance and facilities. Provide guidance to staff on observing appropriate boundaries and procedures. 
• Observe/follow guidelines on confidentiality rights of residents and respect their privacy. 
• Maintain a customer service approach at all times. 
• Alert Management to non-maintenance concerns, such as social service concerns raised from interactions with a resident.  
• Maintain accurate record of hours worked and turn in timesheets on schedule. 
• Maintain cooperative relationships with residents/businesses in surrounding neighborhood. 
• Contribute to the mission of Catholic Community Services and Catholic Housing Services.  
• Contribute to and support a positive, team-oriented work environment. 
• Perform other job-related duties as assigned. 

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Other working conditions may include interruptions, working alone, evening or weekend work responding to emergencies and working on-call.

Physical and Mental Acuity Requirements

The requirements described here are representative of those required of an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to understand custodial and maintenance manuals and apply the concepts.
• Ability to assess maintenance emergencies and make judgments about appropriate immediate and longer-term responses.
• Ability to observe safety rules.
• Ability to drive a vehicle up to 20 feet in length.
• Ability to climb ladders and work in high places.
• Ability to walk, kneel, climb, stand, crouch, stoop, reach, push, pull and other related activities associated with maintenance work.
• Ability to lift loads not normally exceeding 50 pounds.
• Ability to lift up to 100 pounds together with a team member.
• Ability to handwrite legibly.
• Ability to prioritize multiple tasks, and to plan, schedule and follow-through on projects.
• Ability to work independently and as a team member.
• Manual dexterity to handle tools, make small adjustments, etc.
• Ability to work occasionally in poor weather conditions, including heat, cold, rain and snow.

Qualifications

• Three or more years of maintenance experience moving into a leadership role with ability to direct self and others. 
• Working knowledge and experience with plumbing, electrical, and lock systems. 
• Working knowledge and experience with repair of plaster, wall repairs, and painting. 
• Willing and able to learn fire control, steam, and pumping systems. 
• Ability to learn pest control techniques. 
• Experience working independently, prioritizing work tasks, and following through with the completion of the tasks. 
• Ability to communicate effectively verbally and in writing.  
• Must be willing to travel to obtain supplies and occasionally work at other locations when necessary.  
• Be willing and able to be on-call after hours/weekends for building emergencies.  
• Must have reliable transportation, valid Driver’s License, and automobile insurance, and have an acceptable driving record per agency driving policy.  
• Experience with computers, including e-mail, word processing, and spreadsheets. 
• Based on the vulnerable population we serve, one must complete a background check prior to hire. 
• Experience working with a diverse population in a residential environment.  

Substitute QualificationsMay be substituted for one year of maintenance experience:  

• Certificate of completion from a technical college in general building maintenance. 
• Certificate of completion from a technical college in plumbing and electrical systems. 

  Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

  Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

  EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin.  We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community.  We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.