Metrology Technician (Charleston)

Position Overview

The Metrology Technician performs validation, calibration, quality control, inspection, troubleshooting, repair, and equipment management activities supporting regulated equipment throughout The Blood Connection. This position ensures assigned equipment is maintained in a state of control and is suitable for its intended use in accordance with approved procedures, manufacturer requirements, and applicable quality system requirements.

Essential Functions

• Performs scheduled calibration, quality control, inspection, and preventive maintenance activities on assigned equipment in accordance with approved procedures and manufacturer requirements.
• Performs troubleshooting and authorized repairs on equipment and coordinates external repair when required.
• Evaluates equipment following repair and performs required calibration, quality control, or other documented verification before returning equipment to service.
• Travels to Centers, Mobile Operations, laboratories, and other TBC locations within an assigned service area to perform equipment services.
• Supports regulated laboratory equipment calibration and validation activities as assigned.
• Maintains complete and accurate equipment records, including calibration and quality control results, maintenance, repairs, installations, and equipment status.
• Maintains equipment information and work activities within the approved Equipment Management System and Metrology ticket/work-order system.
• Identifies equipment that does not meet established requirements and removes or identifies equipment as out of service in accordance with established procedures.
• Supports the addition, identification, installation, and retirement of equipment within the Equipment Management System.
• Coordinates equipment movement, replacement equipment or spares, and return of serviced equipment to operational areas as required.
• Maintains calibration standards, tools, parts, and assigned work areas in an organized and serviceable condition.
• Communicates equipment failures, recurring issues, and service needs to Metrology leadership and appropriate departments.
• Operates and maintains a company-supplied vehicle when traveling to TBC locations.
• Provides responsive customer support to internal departments regarding equipment concerns and service requests.
• Other duties as assigned or required.

Minimum Qualifications

• High School Diploma or GED required.
• Technical education, certification, or related training preferred.
• Previous experience in metrology, calibration, equipment maintenance, biomedical equipment, electronics, mechanical systems, or a related technical field preferred.
• Valid Driver’s License with no major infractions and dependable transportation.
• Excellent customer service skills.
• Understands and follows written and verbal instructions.
• Ability to communicate effectively, tactfully, and courteously with donors, sponsors, co-workers, staff, management, and other internal customers.
• Ability to work effectively with all levels of the organization and in a diverse work environment.
• Ability to establish and maintain effective working relationships with staff, management, and peers.
• Ability to work weekends as required.
• Some overnight travel may be required, 10% or less.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting and/or pulling/pushing up to 50 pounds
• Sitting, standing, or walking for an extended period of time
• Bending and twisting