Produce - Chop Shop Clerk

Job Title:                     Chop Shop Clerk

Department:              Produce

Reports To:                 Produce Manager

FLSA Status:                Nonexempt

Essential Duties and Responsibilities

The Chop Shop Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Stocks shelves in the Produce department
• Washes, cuts, peels, wraps, and prepares fruit for stocking.
• Stamps, marks, or tags price on merchandise.
• Ability to know the various types of Produce, where they come from, how they grow, how they are prepared, and their life span.
• Ability to understand and use scales.
• Builds business by maintaining excellent customer service and creating repeat business.

Customer Service Skills (15 Second Service policy)

All Chop Shop Clerks must acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The “Seven Points to Extraordinary Service” are to be fully executed by Chop Shop Clerks at all times.

Education and/or Experience

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, Chop Shop Clerk are regularly required to stand; walk; use hands; talk to hear; and taste or smell. Chop Shop Clerks are frequently required to reach with hands and arms. Chop Shop Clerks are occasionally required to stoop, kneel, crouch, or crawl and frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.