Janitorial District Manager

Pay: $110K/YR to $120K/YR DOE
The pay listed is the hourly/salary rate for this position.   A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:
ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Annual Benefits-Staff and Management

Essential Duties and Responsibilities:

• Establish and maintain strong client relationships with assigned account(s).
• Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
• Promote a strong safety culture and safe work environment.
• Effectively recruit, manage, and lead a team of professional employees with focus on continuous improvement.
• Motivate and develop the team while supporting organizational change.
• Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
• Perform quality assurance inspections to ensure standards are met or exceeded.
• Adapt team and vendor plans and priorities to adapt to operational challenges.
• Perform time studies to optimize operational tasks, schedules, and staff allocation.
• Look for opportunities to improve uptime and facility reliability by providing additional or preventative services to the client.
• Drive performance management through performance reviews, setting clear job expectations, coaching, and directing staff, and using disciplinary action when necessary.
• Special projects and other duties as assigned.
• Manage a project scheduler/planner and Team of 5 technicians across the assigned area.
• Oversee all aspects of the client’s facility physical infrastructure.
• Ensure that all work performed is done to high quality and without impact to internal/external customers.
• Management of the team that includes the Planner/Scheduler and Mobile Technicians.
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities.
• Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
• Manage the complete physical assets pertaining to the Operation and Maintenance of the client infrastructure equipment and systems.
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing.
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
• Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
• Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Set, review, and approve employee work schedules; audit and process employee time and payroll.
• Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements
• Ensure that ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve all sub-contractors who will perform work on-site.
• Develop PM contract scopes-of-work, ensure contract terms are fulfilled.

Qualifications:

• 5 years Management experience, Janitorial experience is a plus
• Ability to adjust work schedule as needed to support the operation.
• BOMI, IFMA, APWA, or similar facility maintenance certifications.
• Valid state issued driver’s license.