Technical IT Director – Dayforce

Vestis is seeking an experienced Technical IT Director – Dayforce to provide technical leadership, administration, architecture, integration, and ongoing optimization of the Dayforce platform. This leader will own the technical direction, operational performance, governance, security, integration strategy, and long-term roadmap for Dayforce while partnering closely with HR, Payroll, Benefits, Finance, enterprise architecture, cybersecurity, infrastructure, data, and application teams. The role requires a hands-on technical leader who can translate business needs into scalable platform solutions, manage complex configurations and integrations, strengthen system governance, and ensure Dayforce operates as a reliable, secure, and value-producing enterprise platform.

Key Responsibilities

• Serve as the technical owner and subject matter expert for the Dayforce platform, providing overall technical direction, governance, administration, and platform stewardship.

• Lead the design, configuration, implementation, enhancement, and ongoing support of Dayforce across Core HR, Payroll, Benefits, Workforce Management, Time & Attendance, Talent, Recruiting, and related capabilities.

• Define and maintain Dayforce technical architecture, configuration standards, security models, integration standards, data governance practices, and operating procedures.

• Lead complex Dayforce configurations, including business rules, workflows, pay policies, schedules, eligibility rules, security roles, organizational structures, and related system settings.

• Own the Dayforce technical strategy and roadmap, including enhancements, upgrades, new functionality, integrations, automation opportunities, and optimization initiatives.

• Lead the design, development, implementation, and support of Dayforce integrations with HR, payroll, finance, identity, benefits, timekeeping, reporting, and other enterprise systems.

• Oversee APIs, web services, integration tools, data exchanges, interfaces, and third-party integrations involving Dayforce.

• Establish and maintain data governance, data integrity, security, privacy, and quality standards across the Dayforce environment.

• Lead technical troubleshooting, root-cause analysis, incident resolution, production support, and continuous improvement for Dayforce.

• Manage Dayforce releases, upgrades, patches, regression testing, user acceptance testing, change control, and production deployments.

• Oversee Dayforce security, roles, permissions, access controls, segregation of duties, audit readiness, and compliance requirements.

• Develop and maintain architecture diagrams, configuration documentation, operational runbooks, standards, and support procedures.

• Establish KPIs, service levels, operational metrics, and support processes to measure Dayforce performance, reliability, delivery quality, and user experience.

• Manage technical risks, dependencies, capacity, priorities, vendor performance, and technology decisions related to the Dayforce platform.

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Collaboration & Influence

• Partner with HR, Payroll, Benefits, Finance, and business teams to translate requirements into scalable Dayforce technical solutions.

• Lead technical requirements gathering, solution design, estimates, feasibility assessments, and implementation planning for Dayforce initiatives.

• Partner with enterprise architecture, cybersecurity, infrastructure, data, and application teams to ensure Dayforce aligns with broader IT standards and enterprise platform practices.

• Manage external consultants, implementation partners, vendors, and Dayforce support resources to ensure high-quality delivery and sustained operational performance.

• Provide technical leadership for Dayforce implementations, acquisitions, organizational changes, major enhancements, and complex system transformations.

• Lead and mentor Dayforce administrators, developers, analysts, integration specialists, and other technical resources as applicable.

• Communicate complex technical concepts in clear business terms and provide practical recommendations to stakeholders and senior leaders.

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Qualifications

• 8–10+ years of experience in enterprise HR technology, HCM systems, IT applications, or related technology environments.

• 5+ years of hands-on Dayforce technical, administration, architecture, implementation, or integration experience.

• Deep knowledge of Dayforce configuration, security, workflows, business rules, organizational structures, and platform capabilities.

• Strong experience with Dayforce integrations, APIs, data interfaces, web services, and enterprise system integration.

• Experience leading Dayforce implementations, enhancements, production support, and platform optimization efforts.

• Strong understanding of HCM, HR, payroll, workforce management, benefits, time and attendance, and related enterprise processes.

• Experience managing internal technical teams and third-party resources.

• Strong technical architecture, solution design, troubleshooting, analytical, and problem-solving capabilities.

• Strong executive communication, stakeholder management, leadership, and decision-making skills.

• Ability to translate complex technical concepts into clear business decisions, trade-offs, and recommendations.

Preferred Qualifications

• Dayforce certification(s) strongly preferred.

• Experience with SQL, data concepts, reporting structures, and enterprise application architecture preferred.

• Experience supporting HR, payroll, or workforce management transformations in a complex enterprise environment preferred.

• Experience working with audit, compliance, privacy, cybersecurity, and access-control requirements for enterprise HR platforms preferred.

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Working Environment/Physical Requirements

Hybrid or remote work schedule / environment; up to 20% travel may be required.

Must be available during standard U.S. Eastern Time (ET) business hours.

Vestis® is a leader in the B2B uniform and workplace supplies category. Headquartered in Roswell, GA, Vestis® is one of the largest providers in the industry with over 300,000 customer locations and approximately 20,000 teammates across North America. Vestis® provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. The Company’s comprehensive service offering includes a full-service uniform rental program, cleanroom and other specialty garment processing, floor mats, towels, linens, managed restroom services, first aid supplies and more.