Travel & Expense Senior Analyst

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Senior Analyst, Travel & Expense reports to the Corporate Director, Compensation Accounting
• Located in Mansfield, MA
• Full-Time
• Hybrid

The Senior Analyst, Travel & Expense, plays a critical role in managing and optimizing the company's travel and expense processes. This position is responsible for analyzing travel and expense data, identifying cost-saving opportunities, ensuring compliance with company policies and regulatory requirements, and providing actionable insights to support decision-making.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Administer and monitor compliance with company travel and expense policies, procedures, and applicable regulatory requirements.
• Audit, review, and process expense reports in Concur, identifying discrepancies, resolving issues, and ensuring compliance with established guidelines.
• Reconcile month-end travel and expense reports and distribute reporting to 10 divisions.
• Manage corporate credit card requests, including new card applications, credit limit adjustments, and card cancellations.
• Review monthly fixed-mileage payments generated by a third-party vendor and processed through Concur.
• Manage the Travel & Expense mailbox, providing timely and knowledgeable support to employees regarding policies, processes, systems, and expense-related questions.
• Analyze travel and expense data to identify trends, spending patterns, compliance issues, and opportunities for cost savings and optimization.
• Develop and maintain reports and dashboards to monitor key performance indicators (KPIs), identify trends, and provide actionable insights to management.
• Manage relationships with travel-related vendors, including airlines, hotels, car rental agencies, and travel management companies.
• Support vendor negotiations and contract management to obtain competitive pricing, favorable terms, and quality service.
• Month-End Reconciliation: Reconcile month-end financial travel and expense reports across business divisions.
• Financial Compliance: Audit, review, and process corporate expense reports to ensure absolute adherence to company guidelines and internal accounting controls.
• Audit & Vendor Management: Review monthly fixed-mileage vendor payments and support contract management to ensure accurate general ledger reporting.
• Lead or support process enhancements designed to streamline workflows, improve accuracy, strengthen controls, and increase operational efficiency.
• Provide training and guidance to employees on travel and expense policies, procedures, and systems.
• Develop and maintain training materials, communications, and other resources to promote policy compliance and best practices.
• Identify opportunities to leverage technology and automation to improve processes, reporting, data integrity, and the overall user experience.

COMPETENCIES:

• Strong analytical abilities to interpret data, identify trends, and extract actionable insights.
• Excellent attention to detail to ensure accuracy and compliance with policies and regulations.
• Effective communication skills to convey complex information clearly and concisely to stakeholders.
• Proven ability to identify issues, propose solutions, and drive process improvements.
• Ability to collaborate effectively with cross-functional teams and external vendors.
• Flexibility to adapt to changing priorities, requirements, and technologies in a dynamic environment.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field, or equivalent military or practical experience.
• 3 – 5 years of experience in travel and expense management, financial analysis, or related roles.
• Proficiency in Microsoft Excel, PowerPoint, and other data analysis tools.
• Experience with travel and expense management systems (e.g., Concur, Expensify) is preferred.
• Strong understanding of travel industry practices, policies, and regulations.
• Excellent organizational skills and ability to manage multiple tasks and deadlines effectively.
• Certification in travel management or expense management is a plus.
• Ability to successfully pass a background check post offer acceptance.

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