Famous Footwear

Temporary, Transportation Planner

Caleres Distribution Center 1 - Chino, CHINO, CA

On-site · $21.22–$24.61/hr (as posted)

First seen by offpeak October 10, 2026

What We Do – Accountabilities

Partner with Inbound Transportation and Order Management teams to determine if arriving orders are candidates for pre-routing to reduce the risk of order cancellations
Follow up with customers and carriers to encourage timely pick up of orders that are ready and eligible for routing
Follow customers’ routing instructions to minimize chargebacks
Maintain accurate records for customer paid orders and orders for which routing instructions need to be communicated to DC operations
Identify and recommend routing efficiencies

Essential Functions

Assigned specific outbound customers / accounts
Support and build relationships with assigned accounts
Use warehouse management system to identify orders that are available for shipment creation
Schedule and communicate pick up appointments and follow up as necessary to ensure on-time pick-ups
Monitor emails and customer routing portals for customer response to routing requests
Utilize reporting tools to monitor shipment pickup status
Update & communicate shipping schedule with Operations leadership, including orders that could be at-risk
Generate and organize all related paperwork and required information for customer orders, and retain in appropriate files
Maintain current and create new work instructions, accurately detailing shipping requirements for each account
Effective usage of TMS (transportation management system) for shipment building / creation
Maintains critical internal & external customer, carrier, and order management contacts
Works to identify and partner with carriers, customers, and order management to resolve capacity and service issues
Plan with DC operations daily to ensure continuous product flow

Preferred Qualifications & Education

Bachelor’s Degree, Associate’s Degree preferred
Experience in a Distribution Center, Transportation Department or Customer Service field preferred
Ability to partner with multiple cross-functional teams
Ability to problem solve and innovative thinking abilities
Strong attention to detail and accuracy
Proven organizational, prioritization and time management abilities
Ability to communicate professionally, both orally and in writing
Capability to manage multiple tasks, simultaneously, without compromising quality
Working knowledge of Microsoft Office Suite, basic typing skills and experience with a Warehouse Management System/Transportation Management System (TMS)
PKMS & AS400 knowledge preferred

Physical Requirements and/or Environment