Inclusion & Diversity Coordinator

Job Description:

The Abercrombie & Fitch Co. Human Resources team is dedicated to identifying, attracting, developing, and retaining exceptional talent within the retail industry and beyond. In addition to supporting associates around the world, our team is focused on strengthening a culture grounded in passion, collaboration, curiosity, and optimism.

The Global Inclusion & Diversity Coordinator plays a central role in the day-to-day operations and execution of the company’s I&D strategy. This position coordinates global engagement experiences, learning programs, Associate Resource Group operations, communications, financial processes, vendor requirements, and team administration.

The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable coordinating multiple priorities across teams, regions, and time zones.

This role is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

I&D Operations and Program Coordination

• Manage the Diversity Inbox by monitoring requests, routing questions, tracking follow-ups, and maintaining accurate meeting and event information.
• Maintain the I&D strategy calendar, including key initiatives, events, communications, milestones, decision dates, deadlines, and owners.
• Coordinate calendars, meeting invitations, rooms, agendas, materials, and follow-up actions for the I&D team and broader I&D programming.
• Maintain the team programming playbook, templates, checklists, accessibility considerations, planning guidance, and lessons learned.
• Track weekly ATF communications and coordinate I&D communications with Corporate Communications and regional partners.
• Prepare clear communications, invitations, reminders, pre-reads, and follow-up materials for global and regional audiences.
• Maintain accurate and current I&D resources, announcements, links, materials, and recordings across the Global SharePoint site.

Global Engagement and Programming

• Coordinate the planning, logistics, and execution of global I&D programs, cultural observances, events, and associate experiences.
• Support I&D activations across the Global Home Office, the London and Shanghai offices, Distribution Centers in New Albany, and stores around the world.
• Manage Global Home Office experience and event request forms, including space, timing, technology, setup, accessibility needs, and required approvals.
• Coordinate event logistics such as room reservations, catering requests, printed materials, creative assets, communications, registration, and on-site execution.
• Maintain engagement content and resources on SharePoint.
• Coordinate community chats, external partnerships, award submissions, and other engagement opportunities.
• Partner with cross-functional teams and regional contacts to support consistent, locally relevant program delivery.

I&D Learning Coordination

• Coordinate the logistics and execution of in-person, virtual, and hybrid I&D learning experiences.
• Manage learning invitations, rooms or virtual links, participant communications, materials, technology, accessibility needs, and post-program follow-up.
• Maintain current learning resources, event materials, recordings, links, descriptions, and related content on SharePoint.
• Partner with the I&D Learning team and internal stakeholders to ensure programs are organized and delivered effectively.

Associate Resource Group Operations

• Support the administration and ongoing operations of the company’s Associate Resource Groups.
• Process new ARG members and maintain membership trackers, distribution lists, Teams chats, channels, and welcome communications.
• Create and update ARG meetings and event invitations, including attendee lists, meeting links, rooms, descriptions, and cancellations.
• Maintain ARG planning calendars, programming milestones, leadership meetings, communications, deliverables, and owners.
• Coordinate room reservations, catering requests, payment processing, materials, and other ARG programming needs.
• Maintain current ARG information, resources, and announcements across relevant Teams channels and other platforms.
• Partner with ARG leaders to support effective planning, communication, and program execution.

Financial, Vendor, and Risk Management

• Maintain accurate and proactive tracking of I&D budgets, purchases, transactions, commitments, forecasts, invoices, and remaining balances.
• Create and track purchase orders, invoices, coding, receipts, approvals, and vendor payments through PeopleSoft.
• Process applicable expenses and transactions through Concur.
• Coordinate catering and service requests through CaterTrax, Bon Appétit, and other internal processes.
• Coordinate NMVPS submissions, documentation, approvals, IDs, status updates, and follow-up actions.
• Lead the coordination of Third-Party Risk Management processes for I&D vendors and partners, including documentation, reviews, approvals, and completion tracking.
• Support vendor onboarding and maintain timely follow-up with internal partners and external vendors.
• Flag budget variances, outstanding payments, risks, and upcoming financial commitments for the I&D team.

What Do You Need to Bring?

• Bachelor’s degree or equivalent related experience.
• Strong organizational and project coordination skills, with close attention to detail.
• Ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work collaboratively with associates, leaders, vendors, and partners across functions, regions, and time zones.
• Sound judgment and the ability to maintain confidentiality and handle sensitive information.
• A proactive approach to identifying needs, tracking details, following through, and resolving issues.
• Working knowledge of Microsoft Outlook, Teams, Excel, Word, PowerPoint, and SharePoint.
• Experience with, or the ability to quickly learn, systems such as PeopleSoft, Concur, and other internal financial and vendor-management platforms.
• Experience coordinating meetings, events, learning programs, or associate experiences across in-person, virtual, and hybrid formats.
• Curiosity and interest in I&D engagement, learning, programming, and associate experience.
• A commitment to delivering organized, accessible, and high-quality experiences for associates.

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process 
• Flexible spending accounts 
• Medical, dental and vision insurance 
• Life and disability insurance 
• Associate assistance program 
• Paid parental and adoption leave 
• Access to fertility and adoption benefits through Carrot 
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off and one paid volunteer day per year, allowing you to give back to your community 
• Seven associate wellness half days per year 
• Merchandise discount on all of our brands 
• Opportunities for career advancement, we believe in promoting from within 
• Access to multiple Associate Resource Groups 
• Global team of people who will celebrate you for being YOU! 

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.