Crane & Hoist Service Technician

Description

Field Service Technician – Crane & Hoist Division
 

Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across the country. With 70+ locations nationwide, continued branch openings, and significant investment in our people and operations, NEFCO is growing faster than ever and creating outstanding opportunities for motivated people who want to grow with us. In 2025, NEFCO was officially certified as a Great Place to Work®, a recognition driven entirely by our employees. We are proud of what we have built and even more excited about where we are going.

What You Will Do:
As a Field Service Technician for our Crane and Hoist division, you will travel to customer job sites and manufacturing facilities to perform OSHA-required inspections, electrical troubleshooting, and general maintenance and repair on all overhead cranes and hoisting equipment. You will make an impact every day by ensuring the safety and efficiency of our customers' operations. Responsibilities will include, but are not limited to:

• Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locations
• Conduct on-site electrical, mechanical, structural and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment
• Build relationships by consulting with customers regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job site
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service
• Spot opportunities for value-added solutions during service visits and report leads to the service office, following established guidelines
• Participate in monthly safety meetings
• Provide support for outside sales staff and management
• Manage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventory
• Assist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicable

Pay Range:
$25-$30 per hour, based on experience
 

What You Will Need to Succeed: Crane & Hoist experience is NOT required. Bring your electrical aptitude and a can-do attitude - we can teach you the rest!

• Must be willing and able to travel - approximately 5-7 overnights per month throughout the Midwest to service customers -company vehicles and stipends are provided
• Experience with electrical controls - specifically variable frequency drives, magnetic contactors, POC's, 230/460 volt, and transformers
• Ability to troubleshoot electrical issues
• Must be comfortable working at heights while reaching overhead
• Must undergo initial drug screening & random testing
• Ability to pass DOT physical
• Must have and maintain a good driving record, including a valid driver’s license
• Must be able to work varied overtime, as required by the customer and be able to travel and work out of town on a regular basis

Benefits:
We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities 
• Company provided vehicles, tools, and equipment
• Safety Shoe Reimbursement

Requirements

Physical Requirements:

• This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching
• Occasional pushing, pulling, kneeling and crawling
• Approximately 90% of the time spent inside and 10% outside
• This position is exposed to heat, cold, noise and heights
• Will be required to lift 50-75lbs regularly and on rare occasions will be required to lift more
• Must be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners, as well as over and under equipment
• Must work overhead regularly
• Must be able to drive for extended periods of time
• Ability to stand on a hard surface for extended periods of time
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

Ready to grow your career while making a difference? Apply today and join a team that supports your success!