Community Habilitation Coordinator

Description

POSITION SUMMARY: The Community Habilitation Coordinator plays an integral role in supporting individuals receiving Community Habilitation services. This position provides oversight, guidance, and person-centered planning for individuals on an assigned caseload while supporting and supervising direct support professionals. Coordinators ensure high-quality service delivery, regulatory compliance, and a positive, inclusive environment that reflects Kelberman’s mission, values, and commitment to excellence. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Promote the safety, well-being, and independence of individuals receiving services. 
• Provide weekly direct support hours and implement individualized goals and supports. 
• Deliver direct support services as needed to ensure continuity of care. 
• Develop, implement, and document Staff Action Plans (SAPs) aligned with Life Plan outcomes. 
• Maintain timely, accurate, and complete documentation and records. 
• Support individuals with personal care, self-care, and other needs they cannot complete independently. 
• Provide daily oversight and guidance to direct support staff in home and community settings. 
• Communicate expectations clearly and foster a supportive, collaborative team environment. 
• Offer coaching, feedback, and performance support to enhance staff growth and effectiveness, including addressing disciplinary needs in conjunction with supervisor and human resources if warranted. 
• Complete 90-day and annual performance evaluations for direct support staff. 
• Assist with onboarding, orientation, and ongoing training for new and existing employees. 
• Recruit and train direct support professionals 
• Serve as a positive role model 
• Represent Kelberman in a professional manner in all interactions 
• Participate in treatment team meetings, training, and collaborative planning. 
• Maintain strong communication with individuals, families, staff, community partners, and internal departments. 
• Ensure compliance with OPWDD regulations, agency policies, and quality standards. 
• Contribute to a work environment that promotes respect, teamwork, and alignment with the agency's mission. 
• Participate in committees, training, and other team activities as assigned. 
• Perform additional duties as needed to support program success. 

Requirements

REQUIRED SKILLS AND ABILITIES:  

• Strong verbal and written communication skills. 
• Ability to manage sensitive situations with professionalism, tact, and confidentiality. 
• Excellent organizational skills and attention to detail. 
• Effective time management and ability to meet deadlines. 
• Proficiency with Microsoft Office Suite or related software. 
• Demonstrated strengths in teamwork, flexibility, problem-solving, and customer service. 
• Ability to adapt to changing priorities and support others through change. 
• Commitment to Kelberman’s mission, values, and person-centered philosophy. 

EDUCATION AND EXPERIENCE 

• Bachelor's degree in human services or related fields preferred. 
• 1–3 years of experience supporting individuals with developmental disabilities required. 
• OPWDD QIDP certification preferred. 
• Valid NYS Driver’s License required; travel is necessary. 
• Must complete fingerprinting and background checks per OPWDD regulations. 

WORK ENVIRONMENT AND PHYSICAL/MENTAL REQUIREMENTS 

• Moderate noise level; occasional exposure to cleaning chemicals. 
• Possible exposure to bodily fluids or unpredictable situations. 
• Ability to lift up to 60 pounds and assist individuals as needed. 
• Frequent standing, walking, and sitting; ability to sit for extended periods. 
• Regular use of computers and office equipment. 
• Ability to respond to emergent issues and manage stressful situations. 
• Reasonable accommodations may be made for qualified individuals with disabilities. 
• Willingness to meet the scheduling needs of individuals supported and their teams.