Manager, Cloud Service Engagement

Job Title: Manager, Cloud Service Engagement

Location: Phoenix, AZ or Remote

Travel Requirement: Up to 20% (Client and Microsoft Events)

Reports To: Vice President of DI & Service Engagement, SVP & CISO

Compensation: $150,000 + Bonus 

Position Summary:

We are seeking a highly motivated, passionate, and strategic leader to take ownership of our Cloud Services Practice, with a focus on Azure, Microsoft 365 and AWS. This Manager-level role is responsible for driving growth in revenue, certifications, skilling, and Microsoft accreditations. The ideal candidate will bring a strong blend of leadership, business development, marketing acumen, and technical understanding to scale a small but capable Microsoft practice into a high-performing, recognized Microsoft partner.

Key Responsibilities:

Practice Leadership & Strategy

• Lead and grow the Microsoft Azure, M365 and AWS services practice.
• Develop and execute 1-year and 3-year strategic plans aligned with company goals for a multi-cloud practice.
• Drive team performance, culture, and accountability across presales and delivery functions.

Business Development & Growth

• Build relationships across Microsoft and AWS field organizations. 
• Develop Azure, AWS, and multi-cloud go-to-market offerings. 
• Understand AWS Partner Network programs, co-sell motions, and specialization opportunities.
• Collaborate with sales and marketing to develop go-to-market strategies.

Team Management

• Lead a team of presales engineers and collaborate with services delivery leaders to build fluency in architecture, migration, security, data, AI, and managed services
• Develop and implement sales training and sales development programs for multi-cloud solutions
• Create certification plans covering Microsoft and AWS

Operational Excellence

• Drive efficiency in service delivery and presales processes.
• Monitor and report on key performance metrics, revenue growth, and practice health.
• Ensure compliance with Microsoft and AWS technical and partnership standards.

Marketing & Public Engagement

• Represent the company at Microsoft and AWS industry events.
• Deliver compelling public presentations and thought leadership content.
• Collaborate with marketing to promote service offerings and success stories.

Required Qualifications:

• 5+ years of leadership experience in a technology services environment.
• Proven success in growing a Multi-cloud practice.
• Deep understanding of Microsoft and AWS partner networks.
• Strong business development and client relationship skills.
• Experience with developing and executing sales enablement programs.
• High volume of Microsoft and AWS certifications across team or self.
• Excellent communication, public speaking, and presentation skills.
• Strong analytical skills with the ability to gather insights and report to executives.
• Willingness to travel for client engagements and Microsoft events.

Preferred Qualifications:

• Experience with marketing strategy and campaign execution.

• Familiarity with Microsoft and AWS funding programs and co-sell motions.
• MBA or business/technical degree is a plus.

What We Offer:

• Competitive compensation and performance-based incentives.
• Opportunities for professional growth and leadership development.
• A collaborative, innovative, and supportive work environment.
• Access to cutting-edge cloud technologies and partner resources.