Laundry Supervisor

JOB SUMMARY

Oversee daily laundry operations to ensure clean, high-quality linen supply for guest rooms and hotel facilities. Supervise, train, and support Laundry Attendants while maintaining inventory, enforcing safety and sanitation standards, and managing equipment care.

ESSENTIAL JOB FUNCTIONS

• Supervise daily operations of the laundry facility, ensuring efficient washing, drying, folding, sorting, and distribution of linens, towels, and uniforms.
• Assign daily tasks to Laundry Attendants, monitor performance, and ensure adherence to Sandpiper Hospitality quality and productivity standards.
• Train new laundry staff on equipment operation, linen handling procedures, chemical usage, and safety protocols.
• Monitor inventory levels of laundry supplies (detergents, softeners, stain removers) and linen stock; assist in conducting regular linen counts and submitting supply orders.
• Inspect finished linens to ensure brand quality standards are met, identifying and re-treating stained, damaged, or worn items.
• Inspect laundry machinery regularly, perform basic routine upkeep, and report maintenance needs or safety hazards to Engineering immediately.
• Log, tag, and package guest and employee clothing or special dry-cleaning items as required.
• Maintain an acceptable state of cleanliness, organization, and hazard-free conditions throughout the laundry and linen storage areas.

ADDITIONAL DUTIES

• Perform general cleaning tasks using standard hotel cleaning products to adhere to health and safety standards.
• Assist Laundry Attendants during peak hours or staffing shortages by operating washers, dryers, folders, and irons.
• Assist housekeeping management in maintaining clean and organized work, storage, and public areas.
• Perform other duties as necessary and assigned by management.

*subject to change at the discretion of the Company

QUALIFICATIONS

• Education: High school diploma or equivalent (GED) required.
• Experience: Minimum 1 year of laundry or housekeeping experience in a hotel setting required; prior supervisory or leadership experience preferred.
• Knowledge:
  • Strong working knowledge of commercial laundry equipment, linen care, and chemical dilution/safety system operation.
  • Knowledge of workplace health and safety protocols (OSHA/HazCom guidelines).
• Skills:
  • Proficient in reading, writing, and speaking English fluently to effectively communicate with staff and management.
  • Basic computer proficiency, including accessing data, using company portals, and managing basic tracking spreadsheets.
  • Strong leadership, organizational, and time-management skills.
• Abilities:
  • Read, comprehend, and follow written operating procedures and safety guidelines.
  • Respond calmly, professionally, and constructively in high-pressure or conflict situations.
  • Adapt quickly to changes in daily work volume or occupancy demands.
  • Identify operational bottlenecks and problem-solve in a timely manner.