Operations Representative

Job overview:

Schneider is seeking an Operations Representative in Green Bay to work with owner-operators to ensure customer expectations are met. The Operations Representative will execute daily operational processes that ensure high-quality service is delivered and act as a liaison between owner-operators and internal departments. 

Responsibilities:

• Establish, develop and maintain positive working relationships with owner-operators.
• Resolve problems involving customer service, internal departments and external vendors.
• Identify areas of improvement with owner-operators and communicate those opportunities.
• Match available capacity to customer delivery needs.
• Use planning processes and decision-making tools to develop optimal plans.