Roving Property Manager

Roving Property Manager - Boston/North Shore, MA

General Statement of Duties: The Roving Property Manager will work independently to provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. Accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Responsible for all phases of management while at a community. This position primarily supports properties located in parts of Boston and the North Shore, but may provide additional support to the broader Eastern Massachusetts portfolio.

Supervision Received: Reports to Senior Vice President of Property Management, Regional Vice President or Regional Property Manager.

Supervision Exercised: Supervises direct reports as assigned.

FLSA: Exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Fosters a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
• Ability to travel to Beacon communities within defined regions for up to several weeks at a time, with hotel accommodations where necessary. May be required to travel outside of regular business hours.
• Enforces and adheres to company policies, procedures, rules, and regulations.
• Meets weekly with property team of each assigned property.
• Meets weekly, or more often as needed with Regional Vice President of the assigned property.
• Identifies training needs for direct reports or special assignments.
• Provides on-going assessment of new hires through a 30, 60 and 90-day program.
• Monitors progress in performance and identify areas of deficiency for follow-up training recommendations.
• Develops, monitors and oversees all site management related programs, policies, plans, contracts and agreements for any assigned properties.
• Oversee all aspects of Property Management Office.
• Monitors all rental programs and waiting lists and administers all renting and leasing procedures- market and affordable properties.
• Administers and/or supervises rent collection, income recertification process, deposit procedures and reviews agency billing.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports
• Preparation of annual operating budgets and 10-year capital needs plans.
• Reviews monthly financial, enters variance comments, and reports variances to the Financial Manager, Accounting, and Regional Vice President.
• Monitors energy/utility consumption.
• Prepares reserve for replacement withdrawal packages and monitors receipt and deposits.
• Interacts and negotiates contracts for services and supplies.
• Interacts with housing agency personnel.
• Ensures agency regulation compliance and deadlines for documentation.
• Responds to requests for information from home office personnel and service centers.
• Ensures affirmative action compliance and reporting.
• Administers ADA/section 504 reasonable accommodation policy.
• Interacts with residents, holds resident meetings, and handles resident complaint procedures.
• Supervises and coordinates all marketing, resident services, recreational activities, and programs.
• Performs all leasing functions when needed for both Affordable and Market properties.
• Oversees security procedures if applicable to assigned property.
• Monitors turnovers, major replacements, exterminating.
• Oversees all aspects of maintenance and landscape.
• Handles all aspects of property and unit inspections.
• Monitors all aspects of site safety, accident and insurance reporting and emergency and media training.
• Follows through with Housing Stabilization Plan.
• Monitors service orders, purchase procedures and inventory.
• Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
• Works patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service.  
• Preserves and respects resident and applicant confidentiality.

Minimum Qualifications:

Education: High School Diploma or GED required. Bachelor’s degree in business or related field a plus.

Experience: Five years of related work experience. Preferred to have CPM, COS, C3P, and LIHTC certifications.       

Qualifications and Skills: 

• Familiarity with property management, budgeting, housing agency regulations, and the Low-Income Housing Tax Credit (LIHTC) Program. 
• Proficiency in Microsoft Word, Excel, and Yardi software. 
• Excellent verbal and written communication skills. 
• Self-motivated, flexible, creative, and detail oriented. 
• Strong organizational and leadership skills. 
• Demonstrated ability to work as a critical member of a team committed to building strong communities. 
• Commitment to staff development through training, constructive performance reviews, and mentoring. 
• Ability to effectively handle emergency situations and work under pressure due to complex and time-sensitive demands. 
• Ability to actively contribute as a collaborative team member within the company. 
• Maintains and respects the confidentiality of residents and applicants.
• Bilingual in either Spanish/English or Chinese/English are a plus, but not required.

Physical Capabilities: Candidate must be able to lift up to 25 pounds, stand/walk for long periods of time, climb stairs, etc.

Competencies: Adherence to Beacon’s values-based behaviors.

Compensation: $81,474 - $105,800 annual salary 

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.