Operations Analyst Intern

At Manulife John Hancock, we believe in investing in the future – starting with you. Our GWAM Operations Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. 

The GWAM Ops Summer Internship Program supports multiple functions under the Operations umbrella. Depending on the aspirations and fit of successful candidates, placements may be in Fund Administration, Alternative Investment, Retail & Wealth or Investment Operations. 

We offer professional development events to build soft skills, networking opportunities, and mentorship. The program also fosters a community of interns working across various locations, encouraging mutual learning and connection.

Position Responsibilities:

• Note: Position responsibilities will vary by function and team. 
• Good understanding of project management methodologies, while delivering on special projects as assigned.
• Ability to work with multiple business owners across Manulife John Hancock and through exercise of impact and influence, persuade them to pursue quick win recommendations suggested by this team.  
• Learn and complete tasks within your assigned team to support business operations. 
• Contribute to solving business challenges and escalate issues as needed. 
• Build financial literacy by asking questions and engaging with leaders across your function, and related departments. 
• Develop and deliver an industry-related project presentation to senior management and peers. 

Required Qualifications: 

• Pursuing an undergraduate degree in Business, Finance, Accounting, Economics, or related field. 
• A proactive self-starter with demonstrated leadership qualities.  
• Interest and strength in business process improvement; high attention to detail.
• Highly developed planning and organizing skills; can manage multiple tasks and meet deadlines.  
• A proven innovative thinker and problem solver; fast learner, able to adapt to a fast-paced environment.
• Working knowledge of Microsoft Office applications like Excel, as well as SharePoint, and other reporting details are a bonus.  
• Strong academic performance, with exposure to accounting, tax, economics, finance, business process reviews, general management, or analytics coursework. 
• Strong digital literacy and comfort with data analysis or business process tools. 
• Demonstrated leadership ability and strong written/verbal communication skills. 
• Ability to work punctually and effectively in a hybrid work environment. 

When you join our team:  

• We’ll empower you to learn and grow the career you want.  
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.  
• As part of our global team, we’ll support you in shaping the future you want to see.  
• As part of our intern program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive. 

Application instructions:  

• Submit your resume, cover letter, and academic transcript in one PDF file.
• Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of October.

Please note the salary range is expected to be between $39,000 USD to $44,850 USD.  

The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term. 

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify