PALS Assistant (Parts and Labor Sales) - Horny Toad Harley-Davidson

Company Description

Horny Toad Harley-Davidson® has been a proud member of the Central Texas, Temple, Killeen, Copperas Cove, and Fort Hood communities since 2009.  We’re honored to represent the #1 motorcycle brand in the world and share our passion and culture with you.  We have a large selection of New and Preowned Harley-Davidson® bikes, experienced technicians, and the biggest MotorClothes® department in Texas.

Whether you’re a lifelong rider, first-timer, or prefer three wheels, everyone has a place in the Horny Toad Harley-Davidson® family.  We encourage you to come by and meet our experienced team members or attend one of our many annual events and see why we’re the preferred Harley-Davidson® dealer in Central Texas.

Job Description

We are looking for an experienced PALS Assistant (Parts and Labor Sales) for our fast paced Horny Toad Harley-Davidson Location!!
 

Responsibilities:

•  Schedule service appointments and obtain customer and vehicle data prior to arrival
• Greet customers in a timely and friendly manner
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Provide a complete and accurate written cost estimate for labor and parts
• Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
• Receive proper authorization before any repairs are performed

Qualifications

• General knowledge of vehicle mechanical operations
• Great customer service skills 
• Strong work ethic and thrive in a fast-paced environment
• Active-listening and strong communication skills 
• Ability to follow directions and willingness to learn
• Respect for teammates and a positive outlook
• Must have a valid drivers license with a motorcycle endorsement

Additional Information

Perks & Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed on Thanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discounts on Hotels, Flights & Rentals
• OEM Certification & Paid Manufacturer Training Opportunities
• Career Growth within a Fortune 500 Company

**Coverage begins at hire; premium-free medical starts after 1 year of service.

 All your information will be kept confidential in accordance with EEO guidelines