Surveillance Officer

ENTERPRISE:                                    WCR We-Ko-Pa Casino Resort

JOB TITLE:                                         WCR Surveillance Officer

DEPARTMENT NAME:                       WCR Surveillance  

REPORTS TO:                                   FMYNE Surveillance Shift Supervisor

POSITION STATUS:                          Regular Full-Time, FLSA Non- EXEMPT

HOURS PER WEEK:                         40

POSITION DESCRIPTION:

Observe Casino operations to ensure that operations are adhering to requirements of the compact and tribal gaming ordinance internal controls. 

ESSENTIAL DUTIES: 

Essential functions may include the following tasks: knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and does not comprehensively list all functions and tasks performed by positions in this class.

• Oversee the integrity of the gaming operations.
• Safeguards tribal assets represented by the Casino enterprise.
• Verifies jackpot payments.
• Memorize camera locations associated with the casino floor.
• Oversee opening, inventory, and removal of pull-tab boxes.
• Reviews and investigates customer disputes.
• Investigates Compact violations.
• Makes recommendations and writes follow-up reports.
• Safeguard the integrity of the gaming devices by regular inspections.
• Witnesses’ entry into gaming machines for maintenance.
• Keeps up-to-date knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Works varied shifts and days.
• Generate concise, thorough reports on investigative events.
• Interacts professionally with employees via radio, telephone, and email.
• Prepares investigative reports describing rule infractions, incidents and other non-routing events.
• Maintains awareness of possible situations that could compromise the safety of Casino patrons and employees.
• Performs other duties as assigned or required.
• Must have knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Must have knowledge of the regulations governing the rules and conduct of authorized games.
• Must be skilled in utilizing a computer and related software.
• Must possess oral and written communication skills.
• Must be skilled in applying provisions of the Gaming Compact.
• Skilled in establishing and maintaining effective and cooperative working relationships with other departments of the Tribal Regulatory Agency, We-Ko-Pa Casino Resort departments, vendors, other interested parties, and the public.
• Must possess strong memorization and multitasking skills.
• Must have fundamental knowledge of casino table games Blackjack, Roulette and Carnival games.
• Must obtain and maintain a State/Tribal License (including extensive background check and fingerprinting).
• Must pass a pre-employment drug test.

Minimum Qualifications/Education:

High school diploma or GED Certification

Computer and related software knowledge. 

Three (3) years of investigative experience in a regulatory agency.

INDIAN PREFERENCE:

Preference will be given to qualified applicants from federally recognized Indian tribes.  To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.

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