Case Manager

Overview

Hourly Pay: $24 to $29 depending on experience

Location: 5000 Birch St Suite 1400, Newport Beach, CA 92660 (Koll Center Newport) 

Schedule: Monday - Friday

• 3 days a week:
  • 8:30am to 4:30pm
• 2 days a week (Between Monday to Thursday):
  • 10:30am - 7:00pm

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) in Newport Beach, CA.

As a Case Manager, you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP group sessions, and manage ongoing communication with families, schools, and the clinical team. You will also track attendance, treatment progress, and contribute to thoughtful discharge planning.

This is an ideal opportunity for school social workers, school counselors, student support specialists, educational case managers, and other education professionals who are passionate about helping adolescents and families and want to transition into a more clinical behavioral health setting.

Responsibilities

• Conduct education assessments upon intake and help with discharge planning

• Coordinate and facilitate weekly or as-needed check-ins with students, while maintaining communication with school contacts to support academic accommodations and track attendance.

• Attend staff meetings, and assisting with student conflict resolution and case management as needed.

• Collaborate with the clinical team, parents, and the Enrollment Director to create treatment schedules, manage pre-treatment processes, and plan for discharge.

• Provide access to essential health services by assessing student needs and working with administrative staff to schedule medical, dental, and vision appointments.

• Maintain timely and accurate documentation in Best Notes, communicate with providers, conduct parent outreach for student updates, and support students in learning life skills and household responsibilities.

Qualifications

• Bachelor’s degree in Behavioral Sciences, Education, or a related field required; experience in education and behavioral health strongly preferred.

• Working knowledge of DSM-V disorders and experience supporting students and families in crisis with professionalism and empathy.

• Strong verbal and written communication skills, ability to set and maintain healthy boundaries, and a calm, supportive approach to conflict resolution.

• Proven ability to manage schedules, prioritize tasks, meet deadlines, and adapt in a fast-paced, evolving clinical environment.

• Must be CPR and First Aid certified and able to pass a state background check.

Benefits

• Unlock your professional potential with a personalized growth plan, featuring courses in our exclusive clinical approach, training alongside nationally recognized industry leaders, and company-sponsored certifications.
• Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, PTO, and paid parental leave.
• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Robust (EAP) Employee Assistance Program.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience through the diversity of our employees and community, seeking to recruit and support a broadly diverse staff.