Electronics Refurbishment and Fulfillment

WHY WE EXIST:

At ER2, we desire to grow a sustainable company that provides opportunities for individuals to continuously improve.

WHAT WE DO:

ER2 helps organizations with technology deployment, equipment management, and zero-waste IT disposal solutions while helping reduce the digital divide through technology donation initiatives.

OUR CORE VALUES: 

• Constantly Improving
• Acting in Humility
• Living a Life of Servanthood
• Relentlessly Pursuing Excellence
  

We believe strong organizations are built by humble, accountable, growth-minded people who are committed to serving others and continuously improving.

We value teammates who step in where needed, support one another, and take pride in doing great work. In return, we strive to create an environment where people can learn, develop new skills, and grow both professionally and personally.

THE OPPORTUNITY:

The Monitor Refurbishment Technician is responsible for testing, evaluating, and refurbishing computer monitors to ensure they meet established quality and functionality standards. This position will assess the value, functional condition, and cosmetic condition of monitors and assign appropriate grades based on company guidelines.

Key responsibilities include organizing, cleaning, and maintaining department inventory; processing items into inventory; conducting cycle counts; performing quality control inspections; and maintaining accurate inventory levels. The technician will also fulfill customer orders, prepare and package monitors for shipment, and build wholesale lots according to customer requirements.

Additionally, this role will assist with training and mentoring other employees and temporary labor, ensuring team members understand proper testing, refurbishment, grading, quality control, and workflow procedures.

HOURLY: Monday - Friday, 7:30 AM - 4:30 PM with a 1 hour unpaid lunch break.

Reports to: Memphis Production Lead 

Compensation: $20 - $23 / Hourly - DOE

Location: Memphis, TN

THE PERFECT FIT:

• Detail Oriented: Accuracy and maintaining standards are key. Applying correct SKU’s and accurate inventory management is crucial. Must have a keen eye for identifying defects.
• Team Player: The candidate must be highly flexible and adaptable. Must be willing and able to change priorities quickly and flex into other departments as needed. No job is underneath them. Must be able to work in a collaborative environment where everyone pulls their weight. Must pull no stops on meeting client ship date requirements.
• Long-Term: We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

KEY SKILLS:

• Strong attention to detail and quality control skills
• Ability to work efficiently in a fast-paced environment
• Excellent problem-solving and troubleshooting abilities
• Strong teamwork and communication skills
• Flexibility to adapt to changing priorities
• Commitment to continuous improvement and excellence

THE DAY TO DAY:

• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Assess value of incoming gear
• Organize and sort production lanes
• Test monitors and other electronic devices
• SKU products
• Put items into inventory
• Pick and ship daily incoming orders
• Identify process bottlenecks
• Ongoing communication across departments 

THE VITALS:

• Knowledge of computer hardware
• Knowledge of inventory management systems 
• Skilled in researching specific models and assessing value
• Knowledge in standard shipping methods
• Skilled in SKU’ing devices accurately
• Skilled in following standards

PHYSICAL REQUIREMENTS:

• The ability to lift, push, pull, or carry heavy objects as needed 50+ lbs.
• Ability to work and look at a computer screen for extended hours per day.
• Ability to sit and/or stand for consecutive hours.
• Ability to work in a climate-controlled warehouse environment with some temperature fluctuations, moderate noise, and a fast-paced, busy atmosphere.

OTHER REQUIREMENTS:

• The ability to speak/read English fluently
• Legally authorized to work in the United States
• Valid Drivers License
• The ability to pass a drug test
• The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity.
• The ability to perform all work related duties free from any type of impairment.
• Clean criminal record and completely drug free 

THE PERKS: 

• Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident, critical illness, and hospital indemnity insurance, employee assistance program, and BenefitHub discount program
• 401(k) with company match (after just 90 days of employment!)
• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! 

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect! (Spoiler Alert: The next step is a one-way video interview!)

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!)

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com.

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Privacy Disclaimer: As part of your job application, we collect and process certain personal information about you. This information may include your contact details, work history, education, references, and other information relevant to assessing your qualifications. We collect this information solely for recruitment, hiring, and employment-related purposes. We do not sell your personal information.