Medical Assistant

JOB SUMMARY: 

The Medical Assistant assists physicians and other medical staff in providing care to their patients by performing administrative and clinical duties under the direction of the Physician and/or Advanced Practice Registered Nurse.

QUALIFICATIONS/EDUCATION:

• High School Diploma or equivalent required.

• Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 

• 1-2 years of related experience in a medical setting preferred.
• Knowledge of medical terminology.

• Strong people skills. 
• Excellent communication skills, including verbal with proper grammar. 
• Data entry skills.
• Attention to detail.

• Strong organizational skills and ability to multi-task effectively.
• Must be able to comply with OSHA and HIPAA rules and regulations. 
• Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties. Internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.

CERTIFICATIONS/LICENSES:

• Medical Assistant Certification preferred

• CPR Certification preferred

ABILITIES/SKILLS:

• Basic computer skills to be able to recognize and understand our EMR System.
• Excellent communication and Customer Service skills.
• Strong organizational skills and ability to multi-task effectively.
• Must be able to work independently with minimal supervision in a fast-paced environment.
• Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. 
• Must be dependable and conduct him/herself in a professional manner.
• Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties.
• Must be able to follow all safety and universal precautions.
• Able to demonstrate proper use of Personal Protective Equipment.

• Must be able to follow policies and procedures.

SUPERVISORY RESPONSIBILITIES: 

N/A 

ESSENTIAL DUTIES/ RESPONSIBILITIES: 

• Prepares the patient’s charts prior to the office visit to ensure that all studies, procedures reports, labs, diagnostic imaging, etc. have been received and uploaded to the patient’s chart. 
• Greets and escorts patients to the exam room. 
• Interviews patients, measures vital signs, including weight, blood pressure, pulse, and temperature, and documents all the information in the patient’s chart including current medications and medical history.
• Recognizes abnormal vital signs and reports these immediately to the physician. 
• Follow up with Specialty Pharmacy regarding any pending prescriptions authorizations. 
• Responsible for patient flow. 
• Communicates with the care coordinator regarding any special check-out orders or instructions provided by the physician.
• Assist patients with inquiries or concerns and ensure patients’ expectations are met. 
• Follows up on patient callbacks before the end of the day. 

• Completes tasks or actions assigned to him/her in a timely manner. 
• Reports malfunction of medical equipment and safety issues to their supervisor. 
• Responsible for informing their supervisor of any clinical supply needs. 
• Complies with Infection Control and OSHA Regulations (biomedical waste, handling, and disposal) for the practice as per regulations. 
• Complies with HIPAA laws.
• Disinfects and cleans patient exam rooms and keeps work area clean at all times. 
• Stores drug samples and removes any expired medications. 
• Ability to answer phones, and schedule/reschedule appointments as needed. 
• Assist patients and physicians in connecting remotely in order to facilitate Telehealth visits. 
• Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. 

• Perform any other duties as assigned by management. 

We offer a competitive salary, Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.