Assistant Director, Facility Maintenance, Transitional Housing

Located in Manhattan, the Crane Safe Haven serves 100 individuals who are not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. The Crane Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing. 

Reporting to the Program Director, Transitional Housing, the Assistant Director, Facility Maintenance, Transitional Housing oversees all building maintenance and housekeeping services for The Crane located in Manhattan. The Assistant Director is responsible for implementing standard operating procedures, building maintenance, preventative maintenance schedules, repairs, and housekeeping to ensure the highest quality of life. The Assistant Director supervises Facility Maintenance Supervisors at the Safe Haven and provides on call coverage for overnight and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure appropriate housekeeping staff levels at assigned transitional housing site and janitorial supplies
• Manage Facility Maintenance Supervisors
• Oversee preventative maintenance schedules, conduct weekly walkthroughs of the transitional housing sites and complete routine audits to ensure compliance with city and state building regulations
• Oversee the maintenance contracts, including for elevators
• Work with transitional housing Program Director to address any systemic or recurring facility issues
• Oversee timely turnover of units
• Oversee the preparation of annual building-wide inspections conducted by DHS, DOH, DOB, FDNY, and other agencies
• Ensure that transitional housing sites maintain up-to-date critical files, including copies of all recurring inspections and that the sites are accessible 24/7 for unannounced audits and inspections
• Strategize to reduce violations and summons
• Facilitate adherence to all applicable Breaking Ground’s building policies
• Conduct monthly audits of all supplies and inventory for transitional housing sites
• Liaise with Breaking Ground’s Property Management and Asset Management teams to ensure completion of maintenance and repair projects completed by third-party
• Liaise with Breaking Ground’s IT department to ensure continuous operation of phones, internet, security systems, and other equipment
• Oversee the Safe Haven’s asset portfolio, including vehicle fleet, to ensure compliance with Breaking Ground’s standard operating procedures and policies
• Provide on call coverage for overnight and weekends
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or Trade School Certification required
• Minimum 5 years working in the building trades or related field
• Minimum 2 years in a supervisory capacity in a residential building serving homeless or other vulnerable populations, with experiences as a superintendent or equivalent, maintaining building systems, including boilers, HVAC, plumbing, electrical, and security/access control
• Previous experience using Maintenance Connection, or another Computerized Maintenance Management System (CMMS) system required
• Required: current S-12 Fire Sprinkler, S-13 Standpipe, and S-95 Fire Alarm Systems Certifications
• Preferred: F-07 and W-07 Fitness for Fire and Emergency Drill Conductor Certifications; T-89 and F-80
• Experience working with city and state agencies with building oversite and responding to violations that include but aren’t limited to: DHS, OTDA, DOHMH, FDNY, etc,
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams Experience and proficiency with property management software
• Ability to climb stairs and able to lift heavy materials required
• On-call availability required