Bakery - Baker

Job Title:                     Baker

Department:              Bakery

Reports To:                 Bakery Manager

FLSA Status:                Nonexempt

Essential Duties and Responsibilities

The Baker works closely with the Bakery Manager. The Baker also performs the following duties (other duties may be assigned):

• Prepares bakery products according to the Bakery Manager's directions, production guide, and the established production schedule; maintains product rotation to reduce shrinkage.
• Inspects and maintains the Bakery Department and its products during baking and preparation, ensuring compliance with FDA and local health codes for quality and sanitation.
• Assists customers, recommends bakery products, and builds relationships to drive repeat business.
• Controls costs by implementing portion control, accurate pricing, and signage.

• Follows safety work standards and reports any hazards to the Bakery Manager and/or Store Director.
• Follows the FIFO rotation system, covers, labels, and dates products, ensuring adherence to BFLA standards of quality and presentation.
• Assists in receiving, breaking down, and storing Bakery loads, collaborating effectively with the team.

Customer Service Skills

The Baker is expected to provide customer service that is extraordinary and exceeds our customers' expectations.  They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers.  Going above and beyond encompasses attitudes, respect, and flexibility.  The Baker is expected to have a positive “can-do” attitude, treat others with respect, and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); or three to six months of related experience.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand for long periods; walk; use hands frequently; and handle or feel objects, tools, or controls.  The individual occasionally is required to reach with hands and arms.  He or she is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close and color vision.