Lot Attendant - Callowhill

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner. 
• Act as traffic controller to direct incoming guests to available parking spaces. 
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces. 
• Ensure vehicles are parked according to lot layout, spacing, and site instructions 
• Distribute parking validation instructions or signage information when applicable 
• Adjust cones, barriers, and directional signage as needed 
• Control traffic at entrances and exits as needed 
• Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction 
• Provide assistance to guests who have forgotten where they parked. 
• Pick up litter, debris, or objects that could damage vehicles or cause hazards 
• Assist with seasonal tasks (rain prep, heat precautions, storm readiness) 
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary. 
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead. 
• Follow established safety protocols at all times. 
• Communicate professionally at all times with guests, clients, and teammates. 

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail 
• Ability to follow safety procedures and report hazards   
• Excellent customer service and communication skills 
• Ability to verbally communicate with guests 
• Previous customer service experience, preferred 

• At least 18 years of age 
• Ability to work flexible schedules, including nights, weekends, holidays, and special events 
• Must successfully pass a background check, in accordance with company policy and applicable laws 
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. 

• Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift 
• Stand for extended periods of time, sometimes for entire duration of shift 

• Work is performed outdoors for extended periods of time including up to the entire duration of shift. 
• Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes  

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. 
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.  

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. 
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. 
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. 

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

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