Homeless Shelter Site Lead

Shelter Site Lead

Purpose: The purpose of this position is to provide operational and service delivery leadership for winter shelter site, including supervision and oversight of the Shelter Site Workers.

Responsibilities: Under the direction of the Shelter Director, provides operational leadership during shift to the winter shelter site, ensuring a safe and welcoming, low-barrier environment is created and maintained.

Duties include:

• Providing direction and training to shelter staff to ensure that the shelter site is set up and broken down (dependent on shift) successfully and completely each day.
• Ensuring that shelter intake processes are completed daily, including data collection and data entry into the County’s Homeless Management Information System (HMIS)
• Ensuring that the coordination of transportation services to and/or from the shelter site occurs effectively.
• Ensuring that meal and other resources are provided effectively to shelter guests.
• Along with Shelter Director (when on-site), working with Shelter site workers, relevant partners and shelter guests to de-escalate situations as needed and engaging with shelter guests, as needed, to ensure needs are met and a safe and welcoming environment exists.

Qualifications:

Ability to:

• Follow and implement requests received from supervisor with little or no supervision.
• Adapt to change, negotiate compromise and tolerate ambiguity.
• Build effective relationships with others who can help with work related goals.
• Be sensitive in human interactions to diversity inclusiveness.
• Lift up to 50 pounds

Schedule:

• Position will begin November 18 through Mid-March
• Available for five shifts per week.
  • The shelter will be open seven days per week. First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.

• This position reports to a shelter at 2610 Maple Ave. in the North Side of Pittsburgh.

Compensation:

• $28.85 an hour